Alcon

Eye care products and vision solutions

Junior Field Engineer - Technical Services

Equipment Field ServicePosted on Nov 10

Full-timeSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

A completed degree in Electrical or Electronic Engineering, or an equivalent area, is required.
Ability to adapt to environments with constant change.
Must be available for frequent travel.
Field engineering or technical support engineering experience is preferred.
Strong analytical and organizational abilities are required.
Fluent English is required.

Responsibilities

Repair ophthalmology surgical and diagnostic equipment to support physicians' satisfaction in using the services and equipment.
Install equipment and provide technical training to physicians on its use.
Participate in congresses and provide technical support to sales.
Manage accounts and sell technical assistance contracts.
Take responsibility for personal and professional development and work in accordance with Alcon's The Lens Code.
Participate in workplace Continuous Improvement Program efforts and support related activities.
Ensure customer satisfaction and maintain Alcon's image with customers so they continue to use its products and equipment.

Desired Qualifications

Field engineering or technical support engineering experience.

DESCRIÇÃO DA VAGA

Consertar equipamentos cirúrgicos e de diagnóstico em Oftalmologia, buscando a satisfação dos médicos na utilização dos serviços e equipamentos;
Instalar e treinar tecnicamente os médicos para utilização dos equipamentos;
Participar de congressos e prover suporte técnico a vendas;
Gerenciamento de contas e venda de contratos de assistência técnica;
Ser responsável pelo desenvolvimento pessoal e profissional e trabalhar em linha com o código The Lens da Alcon;
Participar dos esforços do Programa de Melhoria Contínua do local de trabalho e dar suporte às atividades relacionadas ao Programa;
Garantir a satisfação do cliente e manter a imagem da Alcon perante clientes para que estes continuem a consumir seus produtos e equipamentos.

REQUISITOS

Superior Completo em Engenharia Elétrica/Eletrônica ou área equivalente;
Habilidade em se adaptar a ambientes com constantes mudanças;
Disponibilidade para viagens frequentes;
Perfil flexível e curioso;
Preferível experiência como engenheiro de campo campo ou engenheiro de suporte técnico;
Forte capacidade analítica e de organização;
Inglês Fluente.

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About the Company

Alcon

Eye care products and vision solutions

Alcon provides eye care products and vision solutions to improve how people see. It develops and manufactures devices and consumables for eye health, including cataract surgery equipment and intraocular lenses, retinal health therapies, and contact lenses, distributed through eye care professionals, hospitals, and consumers. The products work by supporting eye surgery, protecting and restoring vision, or correcting vision with lens-based options, backed by research and development and a global distribution network. Alcon differentiates itself with a broad, end-to-end portfolio across the eye care continuum, a strong emphasis on research and development, strategic partnerships with healthcare providers, and a commitment to diversity and inclusion. Its goal is to enhance vision and quality of life by delivering reliable, high-quality eye care solutions and advancing the science of eye health.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1945

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