Senior Manager - Vendor Relationship Management

Department Overview

Duties

Contract Relations & Lifecycle Leadership 

• Own the U.S. Technology contract renewal strategy and provide visibility to upcoming renewals, amendments, change requests, and other significant commercial events. 
• Provide leadership across the contract lifecycle, from business requirements and sourcing through negotiation, execution, performance management, renewal, and exit. 
• Partner with IS&P throughout sourcing, RFP, negotiation, and contracting activities while representing U.S. Technology's business and operational requirements. 
• Establish and continuously improve U.S. Technology contracting standards, including terms, SLA expectations, commercial requirements, and governance principles. 
• Ensure new contracts, renewals, amendments, and Statements of Work align with approved U.S. Technology standards and strategic objectives. 
• Serve as a senior escalation point when contractual interpretation, supplier obligations, commercial terms, or business expectations require resolution. 
• Act as an SME for U.S. Technology's SOW approval and contract governance processes. 
• Liaison with IS&P, contract negotiations, standard terms and SLAs, SOW approvals, contract renewals, and contract process improvement.  

Commercial & Financial Management 

• Partner with Finance and business leaders on supplier forecasting, budgeting, commercial commitments, and actual spend. 
• Evaluate price increases, tariffs, scope changes, renewals, and other commercial requests to understand business impact and support informed decisions. 
• Identify opportunities to optimize commercial arrangements while protecting service quality, business continuity, and strategic capabilities. 
• Establish visibility into contractual obligations, financial commitments, renewal dates, and key commercial risks. 

Governance, Risk & Performance 

• Establish governance expectations for strategic suppliers, including executive reviews, operational reviews, SLA management, risk management, and escalation. 
• Ensure vendor performance and contractual obligations are evaluated together so performance conversations are grounded in agreed commitments. 
• Provide leadership visibility into supplier health, contractual exposure, emerging risks, significant escalations, and required decisions. 
• Use supplier and contract trends to identify systemic issues and recommend improvements to contracting standards, governance, and supplier management practices. 
• Drive resolution of cross-supplier and cross-functional issues that require senior-level coordination. 

Leadership & Cross-Functional Partnership 

• Lead and develop team members responsible for vendor management, contract coordination, and supplier accountability activities. 
• Build strong partnerships across U.S. Technology, IS&P, Finance, Legal, Global Technology, and other relevant functions. 
• Establish clear ways of working between Vendor Relationship Management, Vendor Performance Management, Contract Management, Procurement/Sourcing, and technology teams. 
• Provide executive-ready insights and recommendations to U.S. Technology leadership regarding supplier strategy, performance, contracts, risk, and commercial decisions. 

Qualifications

• 5+ years of experience in vendor management, supplier management, technology sourcing, contract management, procurement, commercial management, or related disciplines. 
• 3+ years of experience leading teams, complex supplier relationships, or enterprise-level cross-functional initiatives. 
• Demonstrated experience managing strategic technology suppliers and complex commercial relationships. 
• Strong understanding of contract lifecycle management, including RFPs, SOWs, amendments, change requests, renewals, SLAs, commercial terms, and contract governance. 
• Experience partnering with Procurement/Sourcing, Legal, Finance, and Technology organizations. 
• Proven ability to lead complex negotiations and resolve supplier or contractual escalations. 
• Strong executive communication, stakeholder management, analytical, and influencing skills. 
• Ability to translate contractual and commercial issues into clear business risks, options, and recommendations. 

Preferred 

• Experience managing large-scale technology suppliers in a complex enterprise or global environment. 
• Experience establishing Vendor Relationship Management, Supplier Relationship Management, or Contract Lifecycle Management operating models. 
• Experience with strategic sourcing, supplier performance frameworks, financial management, and technology vendor governance. 
• Bachelor's degree in Business, Technology, Supply Chain, Finance, or related discipline; advanced degree or relevant professional certification preferred. 

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $145,504.00 - $181,880.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.