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Atlas Technology Solutions

Global HR platform for remote workforce

Employee Relationship Consultant

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-time$19k - $71k

About the Job

Requirements

  • 3–5+ years of experience in HR operations, HR shared services, or employee lifecycle support.
  • Experience managing complex HR cases or escalations in a multi-country environment.
  • Strong understanding of regional employment practices and compliance fundamentals.
  • Proficiency in HR systems and case management tools.
  • Professional working proficiency or higher in the primary language(s) of the supported region.
  • Attention to detail and ability to manage sensitive information.

Responsibilities

  • Manage and resolve complex or escalated HR inquiries and cases across the employee lifecycle.
  • Own issue resolution and ensure timely, high-quality outcomes.
  • Provide guidance on non-standard HR scenarios, applying sound judgment and company policies.
  • Maintain accurate case documentation and ensure compliance with internal service-level agreements.
  • Apply country-specific employment laws, statutory requirements, and internal policies.
  • Provide practical HR guidance to employees and managers within the region.
  • Support compliance activities, including audits, documentation, and regulatory requests.
  • Partner with internal stakeholders to ensure consistent and compliant practices.
  • Work with Shared Services teams to ensure appropriate case escalation and resolution.
  • Partner with Payroll, Benefits, and Legal teams to address complex or sensitive matters.
  • Support regional HR programs and initiatives, including performance cycles and benefits processes.
  • Escalate risks proactively and drive issues through to resolution.
  • Identify trends in employee inquiries and recommend process improvements.
  • Contribute to the development of knowledge articles and service documentation.
  • Support data quality and compliance reviews to ensure accuracy and consistency.
  • Participate in initiatives that enhance service delivery and employee experience.

Desired Qualifications

  • Experience working within a tiered HR service delivery model.
  • Exposure to regional labor law frameworks, such as EMEA, LATAM, or APAC.
  • Experience collaborating with Payroll, Benefits, and Legal teams.
  • HR certification.

About the Company

Atlas Technology Solutions

Global HR platform for remote workforce

Atlas Technology Solutions provides a global HR platform that helps businesses manage remote teams across more than 160 countries. It offers onboarding, management, and payroll for remote employees while ensuring compliance with local laws, enabling companies to hire and pay workers internationally without setting up local entities. The platform is subscription-based, with additional fees for services such as contractor payments and compliance management, making the model scalable. The main differentiator is its ability to streamline global HR operations and compliance in a single platform, simplifying global expansion for organizations that want to hire talent worldwide without establishing local entities. The goal is to help companies access global talent and run HR processes for a distributed workforce efficiently and compliantly, reducing the complexity and cost of international employment.

Company size
1,001-5,000
Company stage
Series B
Total funding
$220M
Headquarters
Chicago, IL
Founded
2015

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