Intermedia Intelligent Communications

Unified communications and cloud collaboration provider

Partner Sales Representative

Business Development & PartnershipsUpdated on Nov 13

Full-timeCalifornia, USANo salary listed

About the Job

Requirements

At least 3 years of experience in channel sales, customer success, sales support specialist work, outside sales, or account management.
A demonstrated track record of success in one or more of sales, partner-led sales, and executive relationship building.
A strong grasp of solution and value-based selling; experience in enterprise business applications is preferred.
Superior oral and written communication and listening skills to engage with diverse role types.
Strong teamwork skills to work effectively in a highly matrixed environment.
A bachelor's degree is highly preferred.
Ability to travel up to 25%.

Responsibilities

Support the Partner Sales Executive team in reselling Intermedia's full suite of cloud services through full-service partner programs, leveraging either the Intermedia brand or the partner's brand.
Communicate accurately and efficiently with partners, their customers, and the internal channel team.
Partner proactively with the Partner Sales Executive team to pursue revenue objectives from services sold through channel partners to small and medium-sized business users.
Manage projects from quote through order and provide high-touch service to support growth in the partner channel.
Partner with the West Region team on sales opportunities and represent Intermedia during all phases, from presales activity through postsales account management.
Conduct sales presentations demonstrating Intermedia's voice and data solutions.
Answer calls and email requests from internal sales groups and external channel partners.
Assist the West Region Partner Sales Executive team in prospecting for new business and sales opportunities through the Partner Channel.
Participate in sales and technology training.
Provide quotes, fulfill orders, review orders online, confirm orders with channel partners before order entry, and follow up within the partner base.
Provide partners and customers with high-standard customer service throughout the sales cycle.
Partner with internal departments, including the Partner Concierge Desk, Carrier Relations, Technical Support, Customer Service, and Onboarding, to ensure a successful presales and postsales experience for partners and customers.

Desired Qualifications

Experience in the enterprise business applications space.
A bachelor's degree.

We welcome all interested candidates to apply. Note - internal candidates will receive priority consideration for this opportunity.

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

As a Partner Sales (Inside Sales), you will support the Partner Sales Executive (PSE) Team in reselling Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. As a part of Inside Partner Sales Team, you will assure accurate, efficient communications with our partners, their customers and within our own channel team. You will pro-actively partner with PSE Team and pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. This role is also responsible for project management from quote to order and provide white glove service to contribute to continued growth in our partner channel.

· Partner with PSE West Region Team in sales opportunities and represent Intermedia during all phases from pre-sales activity to post sales account management

· Inside Partner Sales Rep will conduct sales presentations demonstrating Intermedia’s voice and data solutions.

· Answer calls and email requests from internal sales groups and external channel partners.

· Assist West Region Partner Sales Executive Team in prospecting for new business and sales opportunities through the Partner Channel.

· Inside Partner Sales Executive will participate in sales and technology training.

· Responsible for providing quotes, fulfilling orders, reviewing orders online and confirm with channel partner prior to order entry and follow up within Partner Base.

· Provide partners and customers with the highest standard of customer service through the sales cycle.

· Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.

· 3+ plus years of experience in Channel Sales, Customer Success, Sales Support Specialist, or outside sales and/or account management

· You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building.

· Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.

· Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis.

· Strong teamwork skills are also required to successfully work in what is a highly matrixed environment.

· Bachelors degree highly preferred

· Ability to travel up to 25%

About the Company

Intermedia Intelligent Communications

Unified communications and cloud collaboration provider

Intermedia provides a cloud-based unified communications and collaboration suite for small to mid-sized businesses. Its offerings include voice, video, chat, contact center, file sharing, and email services delivered through a single, subscription-based platform that customers access from the cloud. The company works by delivering an integrated set of tools via a monthly or annual plan, reducing the need for multiple vendors. It differentiates itself with award-winning technical support from JD Power and a partner program that lets resellers offer Intermedia’s services to their own customers. Its goal is to simplify business communications for SMBs by providing an all-in-one, scalable cloud solution with reliable service and support.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Sunnyvale, CA
Founded: 1995

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