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Compass Pathways

Develops psilocybin-based therapies for TRD

Patient Access Liaison

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • A minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, or specialty healthcare, including experience navigating a healthcare ecosystem.
  • Experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources.
  • Experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps.
  • Experience partnering with treatment sites to assess needs, strengthen workflows, and build trusted account and stakeholder relationships.
  • Demonstrated planning, organization, accountability, disciplined execution, and ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities.
  • Experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution.
  • Bachelor’s degree required.
  • Valid driver’s license required.
  • Ability and willingness to travel within an assigned geography by air and car, with travel estimated at 50% or more.
  • Must reside within 25 miles of the assigned territory border(s).

Responsibilities

  • Support site certification activities and patient enrollment processes for the Risk Evaluation and Mitigation Strategy (REMS), including applicable operational requirements.
  • Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey.
  • Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes.
  • Educate stakeholders on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation.
  • Identify and troubleshoot case-level access barriers through appropriate buy-and-bill, specialty pharmacy, hub, and other approved support pathways.
  • Coordinate patient treatment logistics and scheduling across REMS requirements, hubs, specialty pharmacies, distribution partners, and other external support networks.
  • Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges.
  • Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the customer relationship management system to support cross-functional visibility and coordination.
  • Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography.
  • Refrain from engaging in promotional activities, product promotion, or commercial sales discussions.
  • Share recurring field insights and process-improvement opportunities.

About the Company

Compass Pathways

Develops psilocybin-based therapies for TRD

COMPASS Pathways develops psilocybin-based therapies for mental health, focusing on treating treatment-resistant depression (TRD). Its lead drug candidate, COMP360, is a high-purity psilocybin formulation given alongside psychological support from trained therapists. The treatment is delivered through a global Phase 3 program, aiming to establish a regulatory-approved therapy. Compared with other players, COMPASS emphasizes a standardized therapeutic model that pairs a pharmaceutical compound with guided psychotherapy and has the largest psilocybin Phase 3 program to date, supported by Breakthrough Therapy designation from the FDA. The company originated from a nonprofit idea, transformed into a for-profit entity to fund extensive trials, and is pursuing regulatory approval and eventual commercialization through licensing and partnerships. Its goal is to bring approved, evidence-based psilocybin treatments to patients with TRD and scale access through a commercial pathway.

Company size
201-500
Company stage
IPO
Headquarters
London, United Kingdom
Founded
2016

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