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Staples

Office supplies retailer and services provider

Senior Manager - Supply Chain Planning & PMO

Program ManagementPosted on Nov 11
Full-timeFramingham, MA, USANo salary listedIn-person

About the Job

Requirements

  • Experience leading complex projects in supply chain, operations, systems integration, infrastructure, or related environments.
  • Ability to influence stakeholders in a matrixed organization without direct authority.
  • Strong business acumen, operational judgment, and practical problem-solving ability in fast-moving environments.
  • Ability to tailor communication to field teams, business partners, and senior leadership.
  • Comfort using dashboards, project-tracking tools, and reporting to manage performance and risk.
  • Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Project Management, or a related field, or equivalent practical experience.
  • At least 10 years of progressive experience in supply chain, operations, project management, systems implementation, or infrastructure-related roles.
  • Proven success leading cross-functional initiatives and driving results in a matrixed business environment.
  • Strong analytical, organizational, and problem-solving skills, with ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills, including preparing updates and recommendations for senior leadership.
  • Proficiency with project management tools, operational dashboards, and enterprise systems used to manage execution, reporting, and visibility.
  • Experience supporting technical, engineering, construction, or infrastructure-related projects.
  • Demonstrated leadership capability, including coaching, team development, and building strong working relationships across functions.
  • Ability to influence decisions, navigate ambiguity, and create structure in dynamic, high-visibility environments.
  • Experience presenting recommendations, business cases, and operational updates to executive and senior management audiences.
  • Experience with financial analysis, budget oversight, and business case development.

Responsibilities

  • Lead end-to-end planning and execution of complex supply chain projects, systems integrations, and operational-readiness initiatives.
  • Partner across Supply Chain, Field Operations, Procurement, Sales, Finance, Technology, and external vendors to align scope, timelines, dependencies, and business outcomes.
  • Drive project governance, milestone tracking, risk management, and executive-level status communication across multiple concurrent workstreams.
  • Translate business requirements into scalable processes, implementation plans, and supporting tools that improve execution and visibility.
  • Support infrastructure, operational, and field-facing initiatives that may include network changes, equipment deployment, delivery operations, or process standardization.
  • Lead cross-functional planning forums and working sessions to surface dependencies, resolve issues, and maintain alignment on priorities and next steps.
  • Oversee vendor and procurement-related activities tied to supply chain initiatives, including contract coordination, implementation readiness, and ongoing support.
  • Use dashboards, reporting, and data analysis to measure progress, identify performance gaps, and support decision-making.
  • Provide leadership to project managers and coordinators, building structure, accountability, and execution discipline across the team.
  • Support peak, seasonal, and business-critical planning cycles by coordinating contingency plans, communications, and operational follow-through.

Desired Qualifications

  • An advanced degree such as an MBA, or relevant certifications such as PMP, Lean, Six Sigma, CPIM, or CSCP.
  • Experience supporting large-scale distribution, fulfillment, delivery, or field operations environments.
  • Familiarity with procurement operations, vendor management, seasonal or peak planning, and enterprise-readiness processes.
  • Experience with performance frameworks, supply chain metrics, or operational benchmarking tools such as WERC or similar programs.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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