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Northwestern Medicine

Academic medical center research, teaching, care

Food Service Worker

Culinary & Kitchen Production +1Confirmed live in the last 24 hours
Full-timeSandwich, IL, USA$17 - $22.10 /hrIn-person

About the Job

Requirements

  • The role requires excellent customer service and critical-thinking skills.
  • The employee must be able to work in a stressful environment and take appropriate action.
  • The employee must complete mandatory in-service trainings and meet employee health requirements.

Responsibilities

  • Prepare cold food items for patients and the cafeteria.
  • Take room service orders initiated by employees, patients, and families, including orders for patients needing assistance.
  • Complete tray assembly.
  • Ensure food meets safety and sanitary regulations and complete required documentation.
  • Enter data using Microsoft Excel.
  • Handle cash.
  • Maintain a safe, clean, neat, and orderly cooking area.
  • Follow department policies and programs.
  • Ensure satisfaction with quality and service by using problem-resolution skills as necessary.
  • Complete daily position checklists, cleaning duties, and required documentation.
  • Wash and sanitize food-service equipment used for patient and cafeteria service.
  • Return items to their proper storage locations.
  • Exercise independent judgment when needed.
  • Put away stock using the first-in, first-out method.
  • Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.

Desired Qualifications

  • One year of customer service experience is preferred.
  • Familiarity with diet restrictions is preferred.

About the Company

Northwestern Medicine

Academic medical center research, teaching, care

Northwestern Medicine brings together Northwestern Memorial HealthCare and the Northwestern University Feinberg School of Medicine to advance health care through research, teaching, and patient care. It runs an academic medical system with more than 33,000 staff, faculty, students, and researchers across 200 locations, including five hospitals that are ranked among America’s Best by U.S. News & World Report (2025–2026). The organization offers medical care by clinicians and scientists who also teach and study new treatments, meaning patients may benefit from up-to-date therapies developed through ongoing research. Its approach combines hospital services, medical education, and scientific discovery in one ecosystem, which sets it apart from ordinary clinics. The goal is to improve medicine so that patients receive higher-quality care and safer, better outcomes.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Chicago, IL
Founded
2009

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