Assistant Vice President - Operations Manager, Global Credit Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This role provides an excellent opportunity to gain broad exposure across Trade Finance and Lending Operations. The successful candidate will work closely with clients, business partners, and global stakeholders while leading operational excellence, risk management, and service delivery initiatives. The role offers significant opportunities to broaden knowledge of banking and develop leadership capabilities.

Responsibilities:

• Supervise and authorize daily Trade Finance transactions, including Export/Import Letters of Credit, Standby Letters of Credit, Bank Guarantees, and Documentary Collections, ensuring compliance with internal policies and external regulations.
• Review and approve Clean Loan and Trade Open Account financing transactions, including examination of supporting documents and transaction controls.
• Review and oversee regulatory, management, and operational reporting to ensure completeness, accuracy, and timely submission.
• Maintain and periodically review operational procedures to ensure alignment with internal policies, regulatory requirements, and business needs.
• Act as a key contact point for clients, Relationship Managers, business partners, auditors, regulators, and other branches regarding operational matters.
• Ensure effective operational risk management, quality assurance, and internal controls. Maintain high standards of accuracy, timeliness, and compliance in all operational activities.
• Work closely and networking with different Business Partners and Colleagues to ensure delivery of quality & proactive services.
• Support Department Head to lead, coach, and develop team members to achieve operational excellence, enhance productivity, and foster a collaborative working environment.
• Perform all duties / projects as assigned by the Department Head.
• Identify opportunities to streamline processes, improve operational efficiency, and support business, regulatory, and technology-driven change initiatives.
• Support internal and external audits, regulatory examinations, and control testing activities. Ensure timely resolution of audit findings and compliance-related matters.

Desired Skills:

• At least a University or College graduate with experience working in Banking environment. 
• Minimum 10 years of experience of banking operations, preferably in Trade Finance and/or Lending Operations and workflows.
• Strong understanding of local regulatory requirements and experience in preparing regulatory reports.
• Familiar with UCP, URC, ISBP, URR, INCOTERMS and other relevant Trade Finance Rules. 
• Business related licenses in place- (1) Bank Internal Control and Audit ,and (2) Basic International Banking Personnel
• Proficiency in both spoken and written English and Chinese.
• Proficient in PC knowledge and familiar with MS Word, Excel, and PowerPoint.
• A proactive learner and self-starter, taking initiative in all job-related aspects.