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Charlotte Tilbury

Luxury beauty brand selling skincare, makeup

Retail Makeup Artist - Counter Sales

Retail SalesConfirmed live in the last 24 hours
Full-timeMonterrey, Nuevo Leon, MexicoNo salary listedIn-person

About the Job

Requirements

  • Intermediate to advanced makeup skills.
  • Preferably completed a basic makeup course.
  • Knowledge of classic, new, and indie makeup brands and makeup trends.
  • Basic skincare knowledge.
  • Evidence of sales performance or a recommendation letter mentioning sales performance.
  • At least one year of experience in department stores and sales.

Responsibilities

  • Meet and exceed personal sales targets, including key performance indicators such as average sales per unit and items per transaction.
  • Collaborate with the team to meet and exceed team targets.
  • Build brand awareness by sharing and demonstrating product knowledge.
  • Present new product launches.
  • Demonstrate proactivity and creativity within company guidelines.
  • Consistently promote the Tilbury Touch.
  • Lead by example to promote the Tilbury Touch and exceptional customer service.
  • Resolve customer needs and inquiries efficiently and effectively.
  • Invite customers to sit for a personalized makeup experience.
  • Work quickly and accurately under time constraints.
  • Take every opportunity to provide exceptional service to each customer.
  • Support the execution of events.
  • Contribute to individual and team development plans.
  • Maintain punctuality and manage time to support team efficiency.
  • Support an open and positive atmosphere of communication, professionalism, and creativity.
  • Keep the counter customer-ready from opening to closing.
  • Maintain excellent hygiene standards at the counter by cleaning display units, tools, and testers throughout the day.
  • Maintain point-of-sale technology, including the iPad, sound system, and advertising screens.
  • Help maintain required inventory levels, including stock levels, rotation, and timely replenishment to ensure product availability.
  • Follow company cash loss-prevention procedures and security policies.
  • Implement and place visual materials, new-launch displays, and promotional materials as directed by management.
  • Complete administrative tasks accurately and on time.
  • Report operational issues promptly for resolution.
  • Establish and develop cooperative, mutually respectful relationships with store colleagues.
  • Maintain store standards and policies at all times.
  • Proactively suggest mutually beneficial opportunities to drive sales within the store.

About the Company

Charlotte Tilbury

Luxury beauty brand selling skincare, makeup

Charlotte Tilbury Beauty Ltd. is a luxury beauty brand that offers skincare, makeup, and fragrance. Its products use premium formulations sold through direct-to-consumer channels and retail partners, supported by virtual consultations and in-store appointments. The brand differentiates itself with prestige positioning, celebrity endorsements, strong digital presence, and omnichannel experiences. Its goal is to lead the premium beauty market by expanding worldwide distribution and encouraging repeat purchases.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.2B
Headquarters
London, United Kingdom
Founded
2012

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