Full-Time
Messaging Content Operations Lead
Internal Events
Salesforce
10,001+ employees
Cloud-based CRM platform with subscriptions
No salary listed
Company Historically Provides H1B Sponsorship
Indianapolis, IN, USA + 1 more
More locations: Atlanta, GA, USA
Hybrid
Three days in the office each week are required.
 Project & Program Management (1) |
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- At least 4 years of experience in event content production, keynote or broadcast operations, editorial program management, or executive event programming.
- Experience running multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars through executive assistants.
- Exceptional organization and follow-through across overlapping timelines, with the ability to close loops independently and handle highly confidential content discreetly.
- Clear written communication skills and the ability to independently draft executive-facing kickoffs, status updates, and recaps.
- Own the master agenda and content infrastructure end-to-end, maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to approximately 60 executive assistants and leads across multiple concurrent workstreams.
- Drive the executive review engine by brokering multi-round review cadences onto general manager, senior vice president, executive vice president, and chief marketing officer calendars, capturing decisions, pursuing deliverables, and closing loops with session owners across keynotes, breakouts, and session workstreams per event cycle.
- Lead onsite production support, including daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, master of ceremonies support, and executive servicing during production weeks three to four times per year.
- Close the content cycle and prepare for the next cycle by collecting survey feedback, drafting recap communications, consolidating and archiving assets, and using artificial intelligence tools to automate recaps, tracker updates, and workflow improvements across the program.
- Keynote, live-broadcast, or large-scale corporate event experience at 5,000 or more attendees.
- Familiarity with messaging or product marketing organizations and keynote narrative content development and review.
- Hands-on experimentation with artificial intelligence tools for synthesis, tracking, or workflow automation, or experience building custom applications using internal artificial intelligence environments such as Claude Code.
Salesforce provides cloud-based CRM software to help organizations manage customer relationships. Its main platform, Customer 360, combines marketing, sales, service, commerce, and IT tools in one integrated suite delivered via subscription. It differentiates itself with a broad, modular product lineup, a large ecosystem of partners and training, and cloud-based updates. Its goal is to help businesses of all sizes improve customer relationships, streamline operations, and drive growth by delivering consistent, data-driven experiences across the customer journey.
Company Size
10,001+
Company Stage
IPO
Headquarters
San Francisco, California
Founded
1999
Get referred to Salesforce
See people who can refer or advise you
Simplify's Take
What believers are saying
- Q2 FY2027 revenue reached $11.3 billion, with 11% growth and raised guidance.
- Agentforce ARR exceeded $1.5 billion, while combined Agentforce and Data 360 neared $3.9 billion.
- FIDE selected Salesforce as title sponsor in 2026, expanding platform visibility to 800 million fans.
What critics are saying
- Anthropic Claude token costs cut Salesforce margin guidance to 20.1% for FY2026.
- June 2026 and August 2026 layoffs hit Agentforce, MuleSoft IT, and Marketing Cloud teams.
- Independent AI agents from Microsoft and ServiceNow can replace Salesforce seats by 2027.
What makes Salesforce unique
- Salesforce unifies CRM, Slack, Data 360, and Agentforce 360 across one enterprise stack.
- September 11, 2026 launched seven role-specific Agentforce agents across sales, service, commerce, HR.
- September 2026 partner ecosystem spans OpenAI, Anthropic, Google, AWS, and F5 integrations.
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Benefits
Health Insurance
Life Insurance
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Parental Leave
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Salesforce has announced the Enterprise AI Harness foundation, a new set of capabilities with a unified interface. The features are scheduled to roll out sequentially starting in early fiscal 2028. Details on pricing, packaging, regional availability and upgrade paths will be provided nearer to general availability. The move follows similar centralized AI oversight tools from competitors, including ServiceNow's AI Control Tower. ServiceNow and Microsoft have also announced plans to unify governance across their respective platforms, intensifying competition in enterprise AI management tools.
Salesforce has become the title sponsor and technology partner of the International Chess Federation (FIDE) in a multiyear agreement. The partnership will power FIDE's operations, player rankings, and fan engagement through Salesforce's Agentforce 360 portfolio, including Slack. The collaboration covers the 2026 and 2028 World Championship Matches, the 2027 Women's Match, and world rankings. FIDE, which oversees 204 national federations and 1.5 million rated players, will run its entire operation on Salesforce's platform. Key implementations include a Chess Concierge Agent for fan queries, an ELO Player Rating Agent for conversational player lookups, and near-real-time rating updates across federations. The system will serve over 800 million chess fans globally and process data from 60,000-plus annual events.
Microsoft has launched Dynamics 365 Activate, an AI-powered tool designed to help businesses migrate from Salesforce and other CRM and ERP systems to its Dynamics 365 platform. Currently available as a public preview for Salesforce conversions, the tool analyses existing implementations, identifies data relationships and dependencies, and creates migration blueprints. The software aims to reduce manual effort and migration risks whilst helping Microsoft's partners assess customer environments more quickly. Additional CRM and ERP migration scenarios will launch later this year. The timing is notable as Salesforce faces challenges with its own AI platform, Agentforce, which has reportedly struggled to gain user enthusiasm. Microsoft's Productivity and Business Processes unit, which includes Dynamics, generated $140 billion in revenue in FY 26, up 15 per cent year-over-year.
F5 and Salesforce announced an integration on 2 September, embedding F5 AI Guardrails into MuleSoft's Agent Fabric Omni Gateway. The partnership aims to address security risks in agentic AI deployments, including prompt injection and data leakage. F5 reported Q3 FY26 revenue of $865 million, up 11% year-over-year, with non-GAAP operating margin at 35.0%. Salesforce posted Q2 FY27 revenue of $11.3 billion, also up 11%, with non-GAAP operating margin of 34.1%. Salesforce raised full-year FY27 revenue guidance to $46.1 billion–$46.4 billion. Both companies operate at similar profitability levels. Salesforce leads in scale with $33.5 billion in cRPO backlog, whilst F5 benefits from specialised AI security positioning. Agentforce ARR grew 210% year-over-year, nearing $3.9 billion.
Salesforce shares fell approximately 4% on Tuesday after the launch of GPT-6 Astra sparked concerns that general-purpose AI could replace specialised software functions. The stock recovered on Wednesday, trading nearly flat at $248.84. The company reported quarterly revenue of $11.3 billion and current remaining performance obligations of $33.5 billion. Agentforce annual recurring revenue exceeded $1.5 billion, more than tripling year over year, though it represents only 3.2% of Salesforce's $46.25 billion full-year revenue guidance midpoint. Contracted obligations equal roughly 72% of annual guidance, providing near-term stability. However, analysts warn contracts cannot permanently protect seat growth or pricing if independent AI agents become viable substitutes. Salesforce currently trades 26.97% below its estimated fair value of $340.76.