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ID.me

Runs a digital ID wallet for online sign-ins

Staff Software Engineer - Applications, Full Stack

Full-Stack EngineeringConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA

About the Job

Requirements

  • A bachelor's degree in Computer Science or a related field is required.
  • At least 10 years of full-stack engineering experience, including a track record of scaling customer-facing applications.
  • At least 1 year of hands-on experience integrating large language models such as Claude or OpenAI and building agentic workflows.
  • Familiarity with Model Context Protocol or similar architectural patterns for connecting large language models to data.
  • At least 5 years of experience with Ruby on Rails, Go, and React/TypeScript.
  • Strong understanding of component-driven design, state management, and building secure backends with PostgreSQL.
  • Experience building or maintaining human-in-the-loop AI systems in a call center or support environment is preferred.
  • Deep understanding of identity verification, regulatory frameworks such as NIST and IAL2, or identity and access management digital security is preferred.
  • Familiarity with design systems, shared component libraries, and modular SDK design is preferred.
  • Experience with data pipeline tools for feature flags, transformation, and secure transmission is preferred.

Responsibilities

  • Lead the technical vision for integrating large language models, specifically Claude, into internal member support applications.
  • Design and deploy autonomous agents that automate manual call center workflows.
  • Lead the technical vision for member support-facing verification user interface flows and ensure AI-assisted tools are integrated into agent and member experiences.
  • Develop shared user interface components and application programming interface patterns for scalable, multi-product verification workflows and AI-driven automation.
  • Ensure AI-driven automations comply with identity and access management, security, and data protection standards.
  • Mentor engineers on prompt engineering, agentic workflows, and modern full-stack best practices using Rails, Go, and React.
  • Lead experimentation, including A/B testing AI agent performance against manual workflows and detecting fraud through user experience signals.

Desired Qualifications

  • Influence cross-functional stakeholders and set technical direction in fast-paced environments.

About the Company

ID.me

Runs a digital ID wallet for online sign-ins

ID.me runs a digital identity wallet that lets people prove who they are online once, then sign in to government agencies, health systems, and online stores without repeating the check. In 2018, it became the first identity provider certified to the federal standard for proving a person's identity online, and in 2021 the IRS adopted it for taxpayers' online accounts. Users photograph a government ID and take a selfie, or confirm who they are with an ID.me agent on a video call, and the result is saved for reuse on other sites. Organizations that accept ID.me pay for each check or through subscriptions, and people use it for free. ID.me was founded in 2010 to verify military members for online discounts and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
Series E
Total funding
$727.3M
Headquarters
McLean, VA
Founded
2010

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