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Marriott International

Manages and franchises hotels around the world

Director of Sales and Marketing

Field SalesConfirmed live in the last 24 hours
Full-timeClearwater Beach, Clearwater, FL, USA$100k - $150k

About the Job

Requirements

  • A Bachelor's degree in Business Administration, Hospitality, Marketing, or a related field, or an equivalent level of education and work experience.
  • At least 3 years of hotel sales experience or equivalent industry experience.
  • Highly developed verbal and written communication skills to negotiate, convince, sell, and influence hotel managerial personnel, guests, and corporate clients.
  • Thorough experience with professional selling skills, including opening, probing, supporting, and closing.
  • Strong analytical skills and strategic vision for establishing appropriate sales deployment.
  • Proficiency in general computer knowledge, especially Microsoft Office products.
  • Ability to work independently while simultaneously managing multiple tasks.
  • Strong organization and presentation skills.
  • Ability to effectively interact with and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds while solving complex problems and creating a productive sales team.
  • Advanced knowledge of principles and practices in sales, marketing, or hospitality.
  • Ability to work effectively in stressful, high-pressure situations while maintaining composure and objectivity.
  • Ability to work with and understand financial information and data and perform basic arithmetic functions.
  • Ability to make outside sales calls and travel as necessary.
  • Ability to lift and carry 20 pounds, sit or stand for extended periods, and work inside and outside.

Responsibilities

  • Supervise the hotel's total sales effort, including developing new accounts, maintaining existing accounts, supervising sales and catering personnel, and implementing sales and marketing strategies to maximize profits while maintaining client and guest satisfaction.
  • Provide strategic leadership and direct hotel activities in support of company mission, core values, standards, and goals.
  • Interview and hire sales personnel.
  • Develop staff potential through training programs.
  • Conduct 60-day and annual performance evaluations and administer progressive discipline.
  • Enforce sales-related policies and procedures.
  • Generate hotel profit by selling rooms, banquets, food and beverage, and other hotel offerings, and increase yield in each area.
  • Guide sales managers with administrative work, prospecting tools, and selling efforts to meet group-room budget goals.
  • Monitor group pace for room nights, average daily rate, and overall group spend, and develop strategies to strengthen group bookings when needed.
  • Use CITY, including its reporting feature.
  • Generate monthly production reports, lead reports, and reports on new definite contracts.
  • Apply knowledge of Marriott contract clauses and preferred agreements, and guide staff on contract negotiations.
  • Use Marriott Sales and Topline tools.
  • Maintain rapport with contacts and individuals to generate convention and group business, including banquet, catering, food and beverage, and room sales.
  • Coordinate with the Director of Event Planning to ensure consistent, accurate communications to operations staff for seamless execution.
  • Work with the Director of Revenue Management and General Manager to develop and support the total hotel sales strategy.
  • Maintain working relationships with associates and departments to support services and teamwork.
  • Work with the sales team to develop plans for trade-show participation and client events on property and in market.
  • Develop and maintain the departmental budget.
  • Maintain rapport with the area Chamber of Commerce, Convention Visitors Bureau, local civic groups, and companies.
  • Oversee resort marketing strategy, including coordinating campaigns with the hotel's advertising agency and working on press releases and public relations.
  • Work with the Convention Visitors Bureau on cooperative marketing opportunities.
  • Work with Marriott Digital Services on website optimization and digital production.
  • Maintain the website through MI Studios and Marriott Digital Services.
  • Maintain familiarity with Marriott marketing.
  • Oversee resort and food-and-beverage social media, including Facebook, Instagram, Twitter, and LinkedIn.
  • Coordinate photography and maintain the resort's photographic library on property and in Marriott's Digital Asset Center.
  • Ensure marketing materials meet brand standards.
  • Maintain liaison with other managers to facilitate services agreed upon by prospective clients.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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