Food and Beverage Service Expert - Casual

We are hiring for a Casual Food and Beverage Service Expert in Smith & Whistle

Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.

Rewards for work…. Benefits for your lifestyle

• Part of Marriott International, offering exceptional national and international career opportunities
• World-class training and development programmes
• Work alongside award-winning hospitality professionals
• Discounted room nights and Food & Beverage across Marriott hotels worldwide
• Complimentary meals on duty and laundry facilities
• Access to a wide range of flexible benefits
• Eligible for Service Charge

Your place of work, what to expect

Located within the iconic Sheraton Grand London Park Lane in the heart of Mayfair, Smith & Whistle is a stylish, contemporary cocktail bar renowned for expertly crafted drinks, premium spirits and relaxed social dining. Inspired by the vibrant energy of London, Smith & Whistle offers guests a sophisticated yet welcoming atmosphere, making it a favourite destination for after-work drinks, celebrations and casual gatherings.

Your day to day

• Deliver exceptional food and beverage service to ensure a memorable guest experience.
• Take food and beverage orders and confidently advise guests on menu selections.
• Communicate dietary requirements, allergies and special requests to the kitchen team.
• Serve food and beverages in line with Marriott standards and outlet procedures.
• Process guest orders and payments accurately using the MICROS system.
• Maintain excellent standards of cleanliness, organisation and presentation throughout the restaurant.
• Support opening, closing and daily operational duties.
• Work collaboratively with colleagues to ensure seamless service delivery.

Supporting all F&B outlets

As part of our wider Food & Beverage team, you may also have opportunities to support other outlets and events across the hotel, broadening your experience within a luxury hospitality environment.

What we're looking for

• A passion for hospitality and delivering exceptional guest experiences.
• Strong communication and interpersonal skills.
• Attention to detail and commitment to high service standards.
• A positive, professional and team-focused approach.
• Ability to thrive in a fast-paced environment.
• Flexibility to work evenings, weekends and public holidays
• Previous experience in Food & Beverage, hospitality or guest service is highly desirable.