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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRichfield, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Greater Charlotte and Wake Forest divisions, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required; the IL/WI and Floyd & Navicent divisions require an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • For Greater Charlotte, current American Heart Association Basic Life Support certification, successful completion of Atrium Health’s competency assessment, and recognition or certification as a Certified Medical Assistant or Registered Medical Assistant by a listed national organization are required.
  • For IL/WI and Floyd & Navicent, Basic Life Support for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days unless the department leader determines it is not required; Certified Medical Assistant or Registered Medical Assistant certification from a listed organization is required.
  • For Wake Forest, current American Heart Association Basic Life Support certification, the listed Medical Assistant credential, and successful completion of Atrium Health’s competency assessment are required; Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical duties of the role, lift 35 pounds without assistance, and use patient-handling equipment with another team member when required for patient lifts over 35 pounds or when a patient cannot assist.
  • Functional speech, vision, hearing, and touch, including fine-hand manipulation skills; ability to operate all equipment necessary for the job; and ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • For Wake Forest, professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate-holder activity for the unit is required, along with six points from the list of additional market responsibilities.

Responsibilities

  • Provide patient care in accordance with the Medical Assistant scope of practice, policies, procedures, and required training and competency for the area of specialty.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications and medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist the provider with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results; perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines in accordance with the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate in a timely manner, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment, ensuring equipment and supplies are in working order, and keeping areas appropriately stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting age-specific needs, and providing care in accordance with departmental policies and procedures.
  • Perform other related duties as assigned.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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