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Universal Health Services

Manages hospitals and behavioral health facilities

Patient Account Representative Collector

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeTorrance, CA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience with insurance billing is required.
  • Two years of insurance collections experience in a hospital setting is required.
  • Effective telephone techniques and listening skills are required.
  • Working knowledge of insurance terms, reimbursement procedures, medical terminology, hospital services, rates, and policies relating to collection activities is required.
  • Must be able to perform assignments with minimal supervision and handle concentrated or complex mental activity, including frequent involvement in complex or highly technical situations.
  • Must be able to work successfully under highly stressful conditions and make sound, independent judgments based on scientific or ethical principles.
  • Must be able to comprehend and perform oral and written instructions and procedures.
  • Must be able to collaborate appropriately with other multidisciplinary team members and adapt to varying workloads and assignments.
  • Effective comprehensive reading skills and strong written and verbal communication skills are required.
  • A valid California driver's license is required to drive hospital vehicles or conduct hospital business.
  • Must demonstrate the training, knowledge, and skills specific to the job competency within three months of hire.
  • Must complete all required annual mandatory in-services.
  • Must undergo tuberculosis testing upon hire and follow the required subsequent testing schedule: annual PPD skin test or chest X-ray every three years.
  • Must adhere to facility and department policies and procedures and comply with the Corporate Compliance Program and Standards of Conduct.

Responsibilities

  • Submit electronic and manual billings and account statements, and follow up with third-party payers and patients regarding outstanding balances.
  • Prepare and submit insurance billings to primary and secondary payers.
  • Transmit billings to third-party payers manually or electronically as requested.
  • Contact third-party payers 30 days after billing to confirm bills have been received and are being processed.
  • Prepare daily cash receipts and maintain insurance logs.
  • Implement collection measures for uncollected accounts.
  • Follow up on all patient accounts and ensure they are resolved within 120 days after discharge.
  • Process patient refunds accurately and document refund adjustments.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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