Facility Manager 3 - Site Support Services

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Day - 08 Hour (United States of America)

Ready to make a meaningful impact? Located in the heart of Silicon Valley, Stanford Health Care’s mission is to heal humanity through science and compassion, one patient at a time. We are seeking detail-oriented, proactive, and tech-savvy individuals who thrive in a fast-paced environment to join our team. If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at Stanford Health Care. 

For the complete job description, keep reading.  

Facility Manager III – Site Support Services (SSS) 

This role serves as the primary point of contact for facility operations across an assigned portfolio, ensuring Stanford Medicine’s ambulatory and administrative locations remain safe, functional, compliant, and well-maintained. 

Key responsibilities include overseeing building systems and maintenance, managing vendor and landlord relationships, coordinating inspections and regulatory compliance, and supporting facility upgrades, installations, and emergency preparedness. The Facility Manager III also manages leases and permits, oversees work orders, and ensures clear communication around projects, operational impacts, and facility needs. 

Daily operations include coordinating service requests, monitoring facility performance, resolving building-related issues, and partnering with vendors, landlords, internal teams, and site stakeholders to maintain reliable operations. As a senior member of the SSS team, this role also provides leadership and mentorship to staff while helping drive consistency, operational efficiency, and service excellence across sites. 

The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care 

The Ambulatory Facilities & Activations team leads the transition from design to go-live, managing activations, space changes, and facility readiness across Stanford Medicine. By integrating project management, collaboration tools, and operational planning, AOI delivers efficient, well-coordinated spaces that support excellence in care and experience. 

Site Support Services (SSS) ensures ambulatory Stanford Medicine facilities operate safely, efficiently, and in full compliance. Through proactive property management, maintenance, and clear communication, the Property & Facility Management and Maintenance & Operations teams deliver reliable environments that enable excellence in care and experience

This is a Stanford Health Care job.

A Brief Overview
The Facility Manager III is the key point of contact for the customer regarding facilities matters; they manage, supervise and aggregate internal and external services for delivery to the customer in providing a safe, productive environment for patients, guests and employees. This Facility Manager III will provide leadership, coordination and support to the designated project teams, as well as ensuring that all projects are completed within budget, on schedule and meeting all program objective and appropriate governmental regulations. The Facility Manager III will also act as a liaison between the client/users and all other project participants including consultants, contractors, vendors and outside jurisdictional agencies.

Locations
Stanford Health Care

What you will do

• Manages, coordinates and liaises facility services to include but not limited to: parking, security, cleaning, landscaping, building system & equipment maintenance services, fire life safety, emergency response.
• Manages customer relationship through customer rounding, proactive interactions and regular site visits.
• Maintains healthy, safe work environment through education, training, visibility of unsafe practices, etc.
• Directly responsible for financial management of cost centers in portfolio. Actively seeks ways to improve cost efficiencies, including management of purchased services. Responsible for forecasting and variance reporting.
• Performs regular site or zone inspections for condition, safety and aesthetics to include partners, vendors, landlords-property managers for proper building maintenance and functionality; vendor/ partner meetings should include audit of quality indicators for adherence to scope of the contract. Acts as point of escalation in managing emergency events.
• Assists in the development of policies, guidelines, standards, and acts as department representative on committees and professional organizations.
• Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations; also ensures conformance to the requirements of all project participants.
• Assesses and documents project scope and program, describing the objectives, physical requirements, parameters, and constraints of the project, including not only the user's functional needs but also hospital and external jurisdictional criteria for health and safety, operation, maintenance, energy efficiency, quality standards, contextual issues, and aesthetics.
• Manages the review and approval process to ensure appropriate approvals of all design work from schematic studies through final construction documents and related field changes and changes in scope; as well as approval for conceptual and detailed projects budgets.
• Prepares and maintains accurate, coherent, timely, and auditable project records/files, and cost estimates with department procedures; and ensures that space inventory reports are complete.
• As applicable, manages daily interaction with Landlord for adherence to service levels per the lease; assures that all appropriate Landlord approvals are obtained for alternations and tenant improvements and that paperwork is forwarded to.
• Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region manager as needed; reads leases for general familiarity with terms and conditions.
• Manages the process of furnishing and equipment selection, purchasing, and installation.
• As applicable, works in partnership with internal teams to manage compliance with Fire Life Safety regulations including adherence to lease terms regarding The Joint Commission.
• Oversees project management as needed for cosmetic upgrades. Manages labor pool to coordinate facilities requests as applicable.
• Manages the selection process and contract negotiations for consultants, contractors, and vendors.
• Completes Infection Control Risk Assessment (ICRA)/ Post Conviction Risk Assessment (PCRA) documentation per policy.
• Participate in the Facilities Services On Call System.
• Advances staff development by on-the-job-training for Facility Managers and Assistant Facility Managers.
• This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.

Experience Qualifications

• 6-7 years of progressively responsible and directly related work experience
• Valid California Driver’s License
• Preferred professional designations;
• - Professional designations through Building Owners and Managers Institute (BOMI).
• - Professional designations through International Facility Management Association (IFMA).
• - Professional designations through Commercial Real Estate Certification Institute (CRECI).

Required Knowledge, Skills and Abilities

• Ability to apply judgment and make informed decisions.
• Ability to conduct analysis and formulate conclusions.
• Ability to effectively prioritize work and meet deadlines in a fast-paced environment.
• Ability to foster effective working relationships and build consensus.
• Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to understand the terms of a contract for facilities maintenance or repair and ensure that work is performed accordingly to that contract.
• Knowledge of regulations, procedures or technical reference materials relating to building maintenance.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-MH2

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $68.52 - $90.78 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.