Public Area & Furniture Supervisor
No salary listed
Entry
Furanafushi, Maldives
In Person
Cleaning & Custodial ServicesJanitorial Services
About the job
Requirements
- High school diploma or G.E.D. equivalent is preferred.
- Less than one year of related work experience is preferred.
- No supervisory experience is required.
- No license or certification is required.
- Do not disclose hotel or guest information to third parties during or after employment without written authorization from the General Manager or Director of Human Resources.
Responsibilities
- Supervise the daily operation and cleanliness of assigned public areas, ensuring areas are cleaned according to schedules and Sheraton brand standards.
- Conduct regular inspections, correct cleanliness and presentation deficiencies, maintain high-traffic areas at the required frequency, and ensure public areas remain guest-ready throughout the shift.
- Monitor washrooms, lobby, restaurants, walkways, beaches, pool areas, service areas, and other assigned locations.
- Coordinate additional cleaning for VIP arrivals, events, high occupancy, and special functions, and ensure deep-cleaning schedules are completed on time.
- Document inspection deficiencies and follow up on corrective actions until completion.
- Monitor cleaning checklists and associate task completion, maintain public-area standards, report recurring quality issues to the Public Area & Furniture Manager, and act on Guest Voice cleanliness feedback.
- Inspect public-area furniture daily, identify damaged, stained, worn, or unsafe items, and promptly report defects and maintenance requirements.
- Coordinate furniture repairs with Engineering and the Public Area & Furniture Manager, ensure furniture is correctly positioned, clean, and presented, and assist with furniture movement, storage, and protection during maintenance, renovation, and events.
- Maintain accurate furniture issue records and follow up on outstanding repairs.
- Allocate daily tasks based on occupancy, workload, and operational priorities; conduct daily briefings; and communicate priorities, guest feedback, and special requirements.
- Monitor associate attendance, grooming, punctuality, and productivity, and ensure associates follow departmental LSOPs and cleaning standards.
- Coach associates on cleaning techniques, equipment, and chemical usage; identify training needs; and provide on-the-job coaching.
- Support the Manager in addressing performance concerns and recognizing good performance, and ensure effective use of casual and permanent manpower.
- Ensure associates provide courteous, professional, and responsive guest service; respond promptly to guest requests and cleanliness concerns; follow up on complaints; and escalate unresolved guest concerns to the Public Area & Furniture Manager.
- Maintain a visible presence in public areas and anticipate guest needs.
- Monitor cleaning supplies, chemicals, equipment, and other operational items; maintain par stock levels; and report shortages, damaged equipment, or missing equipment.
- Ensure equipment is used correctly, control wastage of chemicals and consumables, and support the Manager in maintaining departmental cost efficiency.
- Check public areas for maintenance issues, report defects through the appropriate maintenance system, and follow up on outstanding work orders.
- Report and control hazards, coordinate with Engineering on furniture, flooring, lighting, fixtures, and other public-area requirements, and remove unsafe furniture or equipment from guest use.
- Ensure associates comply with hotel Health & Safety and Occupational Health & Safety requirements; ensure correct chemical handling, storage, and usage and safe operation of cleaning equipment.
- Conduct safety checks, immediately report accidents, hazards, and unsafe conditions, ensure associates understand fire and emergency procedures, and maintain a safe environment for guests and associates.
About the company
Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.
Company Size
10,001+
Company Stage
IPO
Headquarters
Bethesda, Maryland
Founded
1927
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Simplify's Take
What believers are saying
- Graduates get management training: Marriott's paid Voyage program lasts 12-18 months and includes departmental rotations at managed hotels.
- Long service earns travel rewards: eligible associates at Marriott-managed locations receive complimentary rooms after 25 years.
- Marriott earns beyond hotel stays: Chase and American Express co-branded cards generate fees linked to customer spending.
What critics are saying
- Security teams face mandated scrutiny: Marriott's FTC order requires independent assessments every two years for 20 years.
- Headquarters work requires office attendance: Marriott's HQ listing specifies regular in-person presence, including nearby candidates in remote roles.
- Franchise roles have separate employment terms: Marriott's HR conditions assign employment decisions solely to franchisees or their management companies.
What makes Marriott International unique
- MGM broadens casino resort access: Bonvoy members earn and redeem points at participating MGM Collection destinations.
- Autograph marks independent hotels individually: each joining property receives a unique number designed to reflect its personality.
- Business travel extends beyond rooms: Business Access by Marriott Bonvoy combines hotel, flight, rail and car booking.
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Benefits
- Paid Holidays
- Meal Benefits
- Mental Health Support
- Professional Development Budget