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Pure Storage

Delivers all-flash storage hardware and services

Inside Partner Account Manager

Business Development & PartnershipsUpdated on Nov 12
Full-timeSanta Clara, CA, USA

About the Job

Requirements

  • A Bachelor's degree (BS/BA) is required.
  • 1–3 years of business professional experience is required; account management, sales, or customer service experience is preferred.
  • The employee is expected to work from the Santa Clara office in accordance with company policies, except during PTO, work travel, or other approved leave.

Responsibilities

  • Handle deal registration approvals, rejections, extensions, reassignments, and issues.
  • Address issues with the deal registration process.
  • Understand and explain partner program details to partners.
  • Help partners with portal access and login, including account creation and password resets.
  • Provide partners with portal navigation assistance.
  • Assist Partner Account Managers in onboarding new resellers and distributors.
  • Act as the point person for CPQ issues, including license allocation.
  • Assist partners in accessing required and optional training and certifications.
  • Provide proactive updates on progress toward meeting program requirements.
  • Assess operational processes and identify opportunities to streamline them.
  • Document new processes as they are introduced for partners.
  • Coordinate responses and updates in Medallia for detractors in partner surveys.
  • Field and redirect inbound queries from partners.
  • Drive partner attendance at marketing events and participate in those events.
  • Follow up after marketing events.
  • Carry out partner recognition activities.

Desired Qualifications

  • Experience in account management, sales, or customer service is preferred.

About the Company

Pure Storage

Delivers all-flash storage hardware and services

Pure Storage provides data storage solutions including all-flash storage arrays, cloud storage, hybrid cloud, and data protection services. Its products work by using flash memory to deliver fast data access, with Evergreen One offering a subscription-based, continuous update and maintenance model that keeps hardware and software up to date without replacing hardware. The company differentiates itself from competitors through a focus on high-performance all-flash storage, scalable data management, and a subscription-based Evergreen model that sustains ongoing software/firmware updates. Its goal is to help businesses manage, protect, and access their data efficiently at scale with sustainable, environmentally friendly storage solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2009

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