Agency Communications Manager

🌍 Join Our Global Team 

 

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.

 

With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing. 

 

At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us. 

 

The Agency Communications Manager is responsible for managing external communications agency partnerships while supporting integrated internal and external communications strategies. This role serves as a key connector between PR agencies, internal communications teams, social media teams, business stakeholders, and leadership to ensure consistent messaging, strong brand visibility, and effective engagement across all channels.
The ideal candidate is a strategic communicator and relationship manager with experience coordinating PR agencies, developing internal communications programs, supporting social media initiatives, managing awards submissions, and driving communications efforts that strengthen organizational reputation and employee engagement. 

Agency & Public Relations Management
• Serve as the primary point of contact for external PR agencies, managing relationships, priorities, deliverables, timelines, and strategic alignment.
• Partner with PR agencies to develop and execute communications plans, media strategies, thought leadership initiatives, executive visibility programs, and brand campaigns.
• Lead agency briefings, status meetings, planning sessions, and performance reviews to ensure communications objectives are met.
• Review and provide guidance on agency deliverables, including media materials, messaging documents, communications plans, reports, and campaign recommendations.
• Manage agency budgets, contracts, reporting, and measurement of communications outcomes.
• Identify opportunities to enhance media presence, brand awareness, and organizational reputation.
Internal Communications
• Develop and execute internal communications strategies that support business priorities, employee engagement, culture initiatives, and organizational change.
• Create and manage internal communications materials, including employee announcements, leadership communications, newsletters, intranet content, talking points, presentations, and engagement campaigns.
• Partner with leadership and cross-functional teams to ensure timely, clear, and consistent internal messaging.
• Support executive communications by developing talking points, internal updates, and employee-facing communications.
• Help manage internal communication channels, ensuring content is relevant, engaging, and aligned with company objectives.
Social Communications Partnership
• Serve as a liaison between communications, PR agencies, social media teams, and internal stakeholders to ensure consistent brand messaging across channels.
• Partner with the social team to align external communications campaigns, media moments, employee advocacy initiatives, and internal social channels.
• Support content planning and coordination across internal social platforms and employee communication channels.
• Identify opportunities to amplify company news, achievements, culture initiatives, and employee stories through social and digital channels.
• Provide communications guidance and ensure messaging consistency across internal and external audiences.
Awards & Recognition Programs
• Manage and coordinate company awards strategy, including identifying opportunities, maintaining award calendars, and leading submission processes.
• Partner with internal teams and external agencies to develop compelling award submissions, nominations, and supporting materials.
• Gather data, success stories, metrics, and testimonials to strengthen award entries.
• Track award outcomes and leverage recognition opportunities to support brand reputation, employee engagement, and external visibility.
• Maintain relationships with award organizations, industry groups, and relevant partners.
Communications Strategy & Measurement
• Monitor industry trends, media coverage, employee sentiment, and communications opportunities to inform strategy.
• Prepare communications reports, dashboards, and leadership updates highlighting campaign performance and impact.
• Support crisis communications planning and reputation management initiatives in partnership with PR agencies and internal teams.
• Coordinate communications projects across multiple stakeholders while managing competing priorities and deadlines.

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.
• 5+ years of experience in communications, public relations, corporate communications, or agency management.
• Experience managing PR agencies, communications partners, or external vendors.
• Experience developing internal communications programs and employee engagement initiatives.
• Strong understanding of media relations, social communications, brand storytelling, and reputation management.
• Proven ability to manage multiple projects, stakeholders, and deadlines in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong relationship-building skills with executives, employees, agencies, and cross-functional teams.
Preferred Qualifications
• Previous experience working at a PR agency or managing agency relationships.
• Experience with awards programs, industry recognition submissions, and thought leadership initiatives.
• Experience supporting internal social platforms, employee advocacy programs, or digital communications channels.
• Experience supporting executive communications and organizational change initiatives.
• Familiarity with communications measurement, media monitoring, and analytics tools.
Success in This Role Looks Like
• Strong, collaborative relationships with PR agency partners and internal stakeholders.
• Clear alignment between external communications, internal communications, and social media strategies.
• Increased employee engagement through effective internal communications.
• Successful management of awards and recognition programs that enhance brand reputation.
• Consistent, compelling storytelling across media, social, and internal communication channels.