Plano 2 (31062), United States of America, Plano, Texas

Compliance Privacy Manager

The Privacy Compliance & Risk (PC&R) team is seeking a Privacy Compliance Manager with a passion for mitigating privacy risk at a technologically-focused financial institution. The Privacy Compliance Manager is in the second line of defense and will advise the auto finance business on key privacy compliance activities to manage privacy risk under applicable federal and state Privacy laws and regulations. The Compliance Privacy Manager will apply risk, process management, and analytical skills to drive actions in support of privacy risk and compliance objectives for the Compliance department and impacted business. 

The Compliance Privacy Manager is responsible for delivering quality results and providing sound compliance advice and effective challenge to business lines as a subject matter expert. A successful Compliance Privacy Manager is a highly motivated, forward thinking self-starter and problem solver who can work autonomously, is quick to adapt, technologically adept, and an adaptive learner. 

Responsibilities:

• Execute the Compliance Management Program by advising business lines on the application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;

• Provide tailored privacy compliance and risk guidance, advice, and effective challenge to diverse stakeholders and across job levels through various interactions and forum engagements

• Closely follow emerging privacy risks and trends across the country, including the development of new privacy laws. Identify trends in data and advise on identified current and emerging privacy risks;

• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, FFIEC guidance, CCPA, CA SB1

• Active involvement with privacy compliance testing and third party compliance teams as well as other risk and compliance partners;

• Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and facilitate with subject matter experts, when necessary;

• Evaluate Internal Audit, Regulatory Exam, and self-identified privacy issues and events for compliance impacts;

• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management; 

• Participate in reporting activities used by Senior Leadership; and

• Travel to various Capital One locations as necessary.

The ideal candidate will possess:

• Subject matter expertise in Privacy laws, regulations, and trends;

• Clear results orientation and focus on achieving both short and long term goals;

• A proven track record of supporting and working across business lines and functions and with a senior management team;

• Ability to navigate “gray space” or ambiguous situations to drive and execute an agenda in a fluid environment;

• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;

• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;

• Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues;

• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;

• Strong project management, process management, and organizational skills;

• A collaborative, energetic, solution-oriented, and innovative leadership style;

• Ability to balance operating independently with appropriate escalation and interaction with senior leadership;

• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and

• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

Basic Qualifications:

• Bachelor’s Degree or Military experience;

• At least 4 years of experience in compliance, or at least 4 years of experience in legal, risk management, or audit;

Preferred Qualifications:

• Master’s degree or Juris Doctor;

• 5+ years of experience in Privacy compliance, or 5+ years of experience in legal, risk management or, audit; 

• Auto finance or auto industry experience;

• CIPP (Certified International Privacy Professional) certification or CRCM (Certified Regulatory Compliance Manager) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).