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Full-Time

Rvp – Mid-Market Sales

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Data & Analytics
Hardware
Enterprise Software
AI & Machine Learning
Consumer Goods

Mid, Senior

Austin, TX, USA

Category
Customer Success Management
Field Sales
Inside Sales
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Segment
Requirements
  • BA/BS degree or equivalent practical experience.
  • 3-5+ years of SaaS sales experience in Mid Market or Enterprise segment.
  • 2+ years people management experience.
  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
  • Excellent analytical, problem-solving skills, and strong financial acumen.
  • Determination and persistence in pursuit of goals.
  • Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
  • Brings a strong work ethic; takes the initiative and think creatively to get the job done.
  • Must be able to coach teams that handle a full-cycle sales process - prospect to close - medium to large strategic deal sizes ($50K-200K ACV).
  • Experience coaching teams using MEDDPICC or SPICED.
Responsibilities
  • Recruit, mentor, and direct a team of high performing AEs in the Mid-Market space to uncover new business opportunities.
  • Actively participate in the sales cycle to bring sales leadership and strategic support.
  • Oversee leads and pipeline management.
  • Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
  • Plan and deliver sales strategies to meet and exceed sales projections.
  • Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights.
  • Coach and develop your team to develop future leaders for the organization.
  • Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
  • Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
  • Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
  • Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the AVP.
  • Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement.
  • Accurate forecasting knowledge and pipeline guidance.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. Clients pay a subscription fee to access the platform, which serves businesses of all sizes. Dialpad stands out from competitors by quickly releasing new features and forming partnerships, such as with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes.

Company Stage

Series F

Total Funding

$455M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

8%

1 year growth

11%

2 year growth

21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition by G2 in multiple categories underscores Dialpad's leadership and reliability in the AI-powered communication space.
  • The company's robust partner ecosystem and significant year-over-year growth in new logo channel bookings highlight its strong market position and growth potential.
  • Dialpad's community impact programs, like The Huddle Lab, demonstrate a commitment to social responsibility and community engagement.

What critics are saying

  • The highly competitive VoIP and AI markets require Dialpad to continuously innovate to maintain its edge.
  • Dependence on strategic partnerships means that any disruption in these relationships could impact Dialpad's market reach and growth.

What makes Dialpad unique

  • Dialpad's AI-powered platform offers real-time transcription, sentiment analysis, and live coaching, setting it apart from traditional communication tools.
  • The company's continuous product innovation and rapid feature releases provide a competitive edge in the fast-evolving AI market.
  • Dialpad's strong focus on strategic partnerships, such as with Google Cloud and T-Mobile, enhances its market reach and credibility.