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Karl Lagerfeld

Designs and sells Parisian-inspired clothing and bags

Sales Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeLas Rozas de Madrid, Madrid, SpainNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of progressive retail sales experience with a luxury or contemporary brand.
  • Extensive experience and ability to lead the delivery of a high level of customer service in a branded store.
  • Speak Spanish and English fluently.

Responsibilities

  • Provide exceptional customer service that creates a positive customer experience and encourages loyalty.
  • Show a consistent, genuine desire to help customers.
  • Establish and promote customer loyalty using company tools such as mailing-list cards and customer books.
  • Provide additional information and make every effort to satisfy customers.
  • Offer alternatives when a product is unavailable.
  • Handle complaints professionally by referring them to the manager.
  • Maintain exceptional product knowledge, reflected in the quality of service provided.
  • Know product trends and fabrics, including composition, terminology, garment care, and styles.
  • Maximize product potential to generate sales.
  • Give the store manager feedback about products that are selling.
  • Build a regular customer base.
  • Stay aware of best-selling and slower-selling products to improve overall sales.
  • Contribute to a culture inclusive of diverse styles and talents, working toward a clear purpose.
  • Recognize and respond flexibly and innovatively to a changing retail environment.

Desired Qualifications

  • Prior visual merchandising experience, including supporting attractive product displays and store layouts to improve the shopping experience and drive sales, following brand guidelines, optimizing space, and regularly updating displays to reflect promotions or seasonal trends.
  • Chinese or Arabic language skills.
  • Enjoy working with international customers.

About the Company

Karl Lagerfeld

Designs and sells Parisian-inspired clothing and bags

Karl Lagerfeld designs and sells clothing, bags and accessories that carry the name and style of the late fashion designer Karl Lagerfeld. Its collections pair Parisian classics with a rock-chic attitude, built on black-and-white palettes, sharp tailoring and hardware bearing his autograph. Ready-to-wear clothing, bags and small leather goods come from its own design and product teams, while partners develop footwear, fragrances and eyewear under license. The brand earns money by selling through its own stores, franchise and wholesale partners, and its online shop, reaching customers across Europe, the Middle East and Asia. Founded in 1984, it is headquartered in Amsterdam.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
1984

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