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Walmart

Sells groceries and essentials in stores and online

OMNI Department Leader

Checkout & Customer ServicePosted on Nov 5
Full-timeSaint-Jérôme, QC, CanadaCA$21.85 /hrIn-person

About the Job

Requirements

  • Applicants must be at least 16 years old.

Responsibilities

  • Provide excellent customer service by greeting customers politely and in a friendly manner, promoting products and services, locating merchandise, assisting with purchase decisions, resolving customer issues, and referring concerns when appropriate.
  • Assist in directing and coordinating task completion according to priorities communicated by the OMNI Assistant Manager and Store Management Team.
  • Assess the overall presentation of the OMNI area and note deficiencies for corrective action.
  • Delegate, assist with, and follow up on completion of daily OMNI activities.
  • Support scheduling as needed.
  • Review, follow up on, and act on opportunities relating to key OMNI metrics, including Presubs, FTPR, and CSAT.
  • Participate in training and developing OMNI Associates and provide feedback as needed.
  • Help maintain a safe, clean, hazard-free work environment by following company policies and procedures, completing Spark App checklists, and ensuring displays and fixtures are secure and free of debris.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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