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Lighthouse

Hospitality revenue management and direct-booking platform

Business Development Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Jakarta, Indonesia
Remote
Sales & Account ManagementAccount Executive

About the job

Requirements
  • At least 5 years in a closing sales role with a consistent record of meeting or exceeding quota; SaaS experience is essential, and hospitality technology experience is an advantage.
  • Ability to adopt AI tools as part of the sales process and learn new tools quickly.
  • Experience with MEDDPICC or a similar qualification framework, with demonstrated results from structured deal execution.
  • Business acumen and ability to sell on value, engage stakeholders from general managers to C-suite executives, and navigate complex buying committees.
Responsibilities
  • Build and execute a strategic territory plan targeting high-value and enterprise accounts, maintain 3x pipeline coverage, forecast accurately, and take accountability for results.
  • Source pipeline through outbound sequences, ideal customer profile targeting, existing networks, Lighthouse Connect events, and industry conferences; activate relationships from prior roles and industry experience.
  • Run a disciplined sales process using MEDDPICC to qualify and advance opportunities, identify gaps before major calls, navigate multi-stakeholder deal cycles, and advance deals through stage gates based on evidence.
  • Use the Enablement Agent for call preparation, discovery frameworks, and positioning; use the Coaching Agent to identify patterns in the pipeline and win rate, and provide feedback to improve the tools.
  • Develop expertise in hotel commercial challenges involving pricing, distribution, and business intelligence; position the Lighthouse platform, understand the competitive landscape, and conduct value-based return-on-investment conversations.
  • Meet and exceed sales targets through new business and by identifying account expansion and upgrade opportunities.
  • Partner with Product to share market feedback and influence the roadmap.
  • Represent Lighthouse at industry events to build the brand and professional network.
  • Share deal strategies, competitive insights, and best practices with the account executive team; informally mentor newer representatives and contribute to playbooks and enablement content.
Desired Qualifications
  • Hospitality technology experience.

About the company

Lighthouse provides a unified software platform for the hospitality industry that combines hotel market intelligence, demand signals, competitive rates, revenue management, performance benchmarking, and direct-booking tools in one workspace. It helps hotel groups, regional chains, and independent properties forecast demand, optimize pricing, monitor market position, and increase direct bookings. The product includes AI features like Ernest, an AI teammate for answering business questions and handling automated tasks, alongside dedicated pricing, performance, and direct-commerce tools. Lighthouse differs from competitors by offering all these revenue-management and market-insight capabilities in a single integrated platform, focused on actionable data across the entire revenue journey. The company’s goal is to help hospitality teams improve forecast accuracy, set better prices, and grow direct bookings and overall revenue.

Company Size

1,001-5,000

Company Stage

Series C

Total Funding

$470M

Headquarters

London, United Kingdom

Founded

2012

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Simplify's Take

What believers are saying

  • 2024-11-21 KKR's $370 million investment funds acquisitions, product launches, and global expansion.
  • 2026-09-21 Ernest remains in beta, creating a large expansion pipeline through 2026.
  • 2026-03-04 ChatGPT direct-booking and 2026 AI-visibility products strengthen Lighthouse's direct-channel narrative.

What critics are saying

  • Ernest relies on 500-plus integrations; stale PMS data corrupts recommendations immediately.
  • 2025-04-16 The Hotels Network and Hotelrank.ai acquisitions create integration drag and product overlap.
  • OpenAI and Google own traveler discovery; Lighthouse gets reduced to a backend widget by 2027.

What makes Lighthouse unique

  • 2026-06-09 Ernest turns fragmented hotel systems into a single action layer.
  • 2025-04-16 The Hotels Network adds direct-booking marketing to Lighthouse pricing intelligence.
  • 2026-05-28 Hotelrank.ai tracks hotel visibility across ChatGPT, Gemini, and Anthropic.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Hybrid Work Options
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Parental Leave
  • Referral Bonuses

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Associated Press
Jun 9th, 2026
Lighthouse launches Ernest, AI teammate that transforms general AI into hospitality performance tools

Lighthouse, a commercial operating platform for travel and hospitality, has launched Ernest, an AI assistant designed to bridge general AI models with hotel-specific operations. The system delivers intelligence, recommends actions and automates tasks across existing hospitality platforms. Ernest functions as a conversational interface that analyses data from property management systems, central reservation systems and booking channels. It provides competitive analysis, demand signals and management presentations whilst offering strategic recommendations based on hospitality context. With user approval, Ernest can automate tasks across more than 500 platform integrations. The AI assistant is currently available in beta for select customers, with broader global availability planned throughout 2026. Lighthouse positions Ernest as addressing fragmented systems and repetitive work facing revenue, marketing and distribution teams.

Lodging Magazine
May 28th, 2026
Lighthouse acquires Hotelrank.ai to help hotels track AI platform rankings and boost direct bookings

Lighthouse has acquired Hotelrank.ai, adding real-time analytics to its Connect AI solution. The integration enables hotels to monitor their rankings, perception and booking performance across AI travel platforms including ChatGPT, Gemini and Anthropic. Hotelrank.ai tracks how properties appear in AI-generated responses, monitoring citations, rankings and competitive positioning. Hotels can now measure their AI visibility scores, analyse direct versus OTA link distribution, and benchmark against competitors. The combined platform allows hotels to optimise for AI-powered discovery and direct bookings. CEO Sean Fitzpatrick stated that hotels mastering "agentic discovery and conversion" early will gain competitive advantage. The solution aims to prepare properties for future autonomous AI agent bookings, enabling them to capture increased demand from this emerging channel.

LiveLawBiz
Apr 8th, 2026
CCI approves Citrus Investment's 0.4% stake increase in Hitachi Construction Machinery and HCJI takeover

The Competition Commission of India has approved a transaction involving Citrus Investment LLC and Hitachi Construction Machinery Co Ltd. Under the deal, Citrus will acquire an additional 0.4% stake in Hitachi Construction Machinery through stock market purchases and take sole control of HCJI Holdings KK, a joint venture previously jointly owned. Citrus is an investment firm that holds shares without operating businesses. Hitachi Construction Machinery is a listed manufacturer of construction equipment, whilst HCJI functions solely as a holding entity. The regulator said a detailed order will follow.

Associated Press
Mar 4th, 2026
Hotels can now take commission-free bookings directly through ChatGPT via Lighthouse's new app

Lighthouse has launched The Hotels Network app, the first direct booking application for hotels within ChatGPT. Powered by Lighthouse's Connect AI engine, the app enables hotels to present brand-controlled content, live rates and commission-free bookings directly in AI conversations. The app operates on a flat-fee subscription model with zero booking commissions and is available to hotels worldwide. It allows properties to control their brand narrative, display direct rates and answer traveller queries inside ChatGPT, which now reaches over 800 million users globally. Built on the Model Context Protocol standard, Connect AI creates a live data bridge between hotels and AI platforms, ensuring recommendations draw on accurate, real-time property information rather than scraped summaries. The app is now live in the ChatGPT App Directory.

PhocusWire
May 28th, 2025
Moving Beyond Points: The State Of Hotel Loyalty Programs

The points-based loyalty program—once the gold standard of. guest retention—may no longer be the universal magnet it once was. In today’s. fractured hospitality landscape, loyalty is becoming more personal, digital and