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WIS International

Third-party inventory verification and counting

Retail Sales Associate - Smart Cart

Part-TimeDeadline 9/11/27
$19 - $20/hr+ Referral bonuses + Paid travel
Entry
Havre De Grace, MD, USA
In PersonTravel by car is required, with occasional overnight stays possible.
No H1B Sponsorship

About the job

Requirements
  • Be at least 18 years of age and authorized to work in the United States.
  • Have reliable transportation.
  • Be able to work the entire duration of the assigned project.
  • Be able to stand for prolonged periods, walk frequently, use hands and wrists regularly with repetitive motions, lift and carry items up to 25 pounds, and travel by car.
  • Be comfortable using and explaining new technology, with a basic understanding of artificial intelligence technology and user interfaces.
  • Be able to troubleshoot common technical issues.
  • Have verbal and written communication skills sufficient to explain complex concepts simply and engagingly.
  • Have customer service and customer relations skills.
  • Be able to solve problems quickly and efficiently.
  • Be able to work independently and in solo and team environments.
  • Be able to work varied traditional and non-traditional flexible hours.
Responsibilities
  • Engage with customers to introduce and show the features of the interactive Smart shopping cart.
  • Conduct quick tutorials to educate customers on how to use the shopping cart and explain its features and benefits.
  • Provide on-the-spot assistance to customers experiencing difficulties and resolve issues promptly.
  • Gather customer feedback, identify areas for improvement, and relay the information to the development team.
  • Develop and implement strategies to encourage customers to try and continue using the shopping cart.
  • Work closely with store management and the Smart Cart team to ensure the shopping cart meets customer needs and expectations.
  • Answer questions, assist customers throughout their shopping experience, offer recommendations, and provide exceptional service.
Desired Qualifications
  • Previous experience as a retail associate, grocery store worker, customer service representative, technology worker, product demonstrator, shopper assistant, or brand ambassador.

About the company

WIS International provides third-party inventory services to retailers, offering accurate counts of shelves and stock to verify physical inventory against retailer records. It conducts nationwide inventory counts through trained teams, using methods that evolved from manual transcription to barcode scanning, and delivers data on stock levels, discrepancies, and compliance. WIS International differentiates itself by its large scale and geographic reach in North America, the result of the historic merger of Washington Inventory Services and Western Inventory Services and, later, the acquisition of RGIS, which made it the world’s largest inventory services provider. Its goal is to help retailers reduce shrink, improve stock accuracy, and optimize shelf availability by delivering precise, independent inventory data and actionable insights.

Company Size

5,001-10,000

Company Stage

Late Stage VC

Total Funding

$70M

Headquarters

Plano, Texas

Founded

1953

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Simplify Jobs

Simplify's Take

What believers are saying

  • The July 2024 Acosta divestiture lets management focus capital on core inventory verification.
  • ACREBIS gives WIS immediate Asia Pacific reach and local customer access since June 2024.
  • Retailers still need physical counts, and WIS's 20,000-employee scale supports large rollouts.

What critics are saying

  • RGIS already bought WIS UK and Mexico in 2021, shrinking WIS's owned footprint.
  • WARN records show a San Diego layoff notice for ten workers effective January 2026.
  • RFID and computer-vision inventory platforms from GreyOrange and Simbe attack WIS's labor-heavy model.

What makes WIS International unique

  • WIS International still concentrates on inventory verification after selling CROSSMARK and Product Connections in July 2024.
  • Its June 2024 ACREBIS partnership opened Asia Pacific without building local branches outright.
  • WIS retains store setup, remodels, and space mapping, bundling adjacent execution services.

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Benefits

Flexible Work Hours

Employee Referral Bonus

Training Programs

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

↑ 13%

1 year growth

↑ 13%

2 year growth

↑ 13%
Newswire
Jun 3rd, 2024
Wis International Partners With Singapore'S Acrebis To Expand Into The Asia Pacific Region

The strategic partnership strengthens international presence for WIS International while enhancing the inventory services provided by ACREBIS