P

PENN Entertainment

Operates casinos, racetracks, and online betting

Assistant Restaurant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • An associate degree (A.A.) in a related field, two years of Food & Beverage experience, or an equivalent combination of education and experience is required.
  • A minimum of two years of previous supervisory experience is required.
  • Must be fluent and literate in English and have strong written and verbal communication skills.
  • Must be able to maintain confidentiality and professionalism.
  • Must be able to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Must be able to write reports and business correspondence.
  • Must be able to perform arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Must be proficient in Microsoft Office applications, including Excel, Word, and Outlook.
  • Must be able to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be able to work all shifts, including nights, weekends, and holidays, as business needs dictate.

Responsibilities

  • Supervise the designated Food & Beverage outlet and manage its daily operations during the assigned shift, supporting operational goals and monitoring performance and profit objectives.
  • Create efficient schedules that maintain labor costs, meet staffing objectives, and achieve guest satisfaction.
  • Assist with the department budget process and provide recommendations, ensure compliance with budget initiatives, and report budget concerns to the manager.
  • Promote and demonstrate customer service standards, ensure team members follow them, address service issues, and achieve department customer service goals.
  • Maintain knowledge of and enforce applicable gaming laws and regulations for the Food & Beverage Department functions under this role.
  • Assist in maintaining and developing food-service procedures and inspect menu items to maximize customer satisfaction.
  • Assist the Food & Beverage Outlet Manager in ensuring efficient, sanitary, and pleasant guest service.
  • Maintain cost-control methods and procedures by monitoring pars and inventory.
  • Assist the Food & Beverage Manager with assigned administrative duties.
  • Ensure regulatory compliance within the role’s area of authority and report potential issues to management.
  • Maintain strict confidentiality in departmental and company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

Recently Posted Jobs

Explore more opportunities at PENN Entertainment

See more jobs