Full-Time

Manager – System Operations

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

Delivery services for a wide range of goods

Consumer Goods

Compensation Overview

$136k - $240kAnnually

Senior, Expert

Remote in USA

Required Skills
Python
SQL
Requirements
  • Bachelor's degree or related professional experience
  • 8+ years of experience working in IT or physical security systems operations
  • 2+ years of people management experience in related roles
  • Systems Security Certified Practitioner (SSCP) certified or can obtain certification
  • Omnicast and Synergis technical certifications or can obtain certification
  • Extensive experience deploying and maintaining IT or physical security systems
  • High-level familiarity with Java, C#, C, or C++ programming languages
  • Ability to travel globally as required (approximately 15%)
  • Availability for critical support escalations
Responsibilities
  • Build and lead a System Operations team that supports global operations
  • Partner with key internal and external stakeholders
  • Lead the design and deployment of large-scale systems and applications
  • Apply deep understanding of global privacy/security laws and best practices
  • Incorporate business continuity and disaster recovery best practices across systems
  • Manage budget, systems licensing, and hardware end-of-life strategies
  • Responsible for systems monitoring, updates, patching, and event management
  • Produce operating metrics, reports, and analysis
  • Develop and manage high-tempo operating rhythm for multi-tiered service and support
  • Produce standards-based operating procedures
  • Manage internal ticketing system ensuring timely issue resolution
  • Work with Github and approve Github code
  • Produce intermediate-level system scripts using Bash, Powershell, Python, and T-SQL
  • Support Windows Servers and Microsoft SQL Server environments

DoorDash is a good place to work because it leverages advanced technology and logistics to streamline the delivery process, providing convenience and efficiency not only to its customers but also enhancing the work environment for its employees. The company's focus on mobile app development and order fulfillment systems places it at the forefront of the delivery services industry, making it a leader in both technological integration and customer service. This positions DoorDash as an industry leader with a dynamic and forward-thinking workplace culture.

Company Stage

Series H

Total Funding

$2.5B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-6%

Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.