Food Service Attendant

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Job Location: Hershey, PA 

Hourly Pay Rate: $18.00 or more based on experience 

Minimum Age: 18 years of age or older 

Availability: Requires availability to work nights, weekends and holiday shifts. Shift times will vary based on seasonal operating hours and business need. There may be some limited weekday shifts available during off-peak periods.  

Who We Are 

Hershey's Chocolate World is the most popular brand experience in the world. Our guests come to experience our one-of-a-kind attractions, shop for souvenirs and gifts, and enjoy our treats and delights in our food court.  Our team members are the key ingredient that bring our exceptional food experiences to life. Food and Beverage Attendants work in our food and beverage "action stations" to both prep for and serve our guests. The successful candidate will demonstrate strong skills in food prep and production as well as service and guest interaction. Such skills include multitasking, ability to think ahead and plan, lead self and others, sense of urgency, meet or exceed the pace set by leaders, and overall preparedness for peak service periods. 

Major Duties/Responsibilities:

• Provide prompt and courteous service to Hershey's Chocolate World guests in any one of our food service action stations 

• Partner with the Production team to complete the prep work appropriate for the expected level of business of the food and beverages offered in their stations 

• Responsible for cleaning workstations and equipment according to standard operating procedures and weekly/monthly schedules 

• Complete daily temperature logs; properly rotate, label, and store prepped food items; monitor hot and cold food holding temperatures; and other required food safety duties 

• Engage with guests by talking about and recommending Hershey’s inspired food and beverage items 

• Stocking front of house areas to support sell through and provide a strong experience for all guests 

• Performs other related duties as assigned by the department Manager or manager-on-duty such as assist with cashiering when needed or stocking/restocking inventory 

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

• Ability to work independently and multitask 

• Must possess (or be able to complete within 6 months) Food Handler certification 

• Friendly, enthusiastic, team player attitude 

• Perform skills typical of a food service environment such as stocking, prepping, and cleaning 

• Serve food according to standard operating procedures with appropriate packaging 

• Perform bakery and guest service skills typical of a kitchen environment (knife skills, attention to detail, read and follow a recipe and instructions, etc.) 

• Ability to work at a fast pace for an extended period 

• Must maintain a neat appearance and meet the uniform standards 

• Must be able to continuously push, pull, lift, and carry up to 50 pounds 

• Must be able to walk or stand up to 8 hours 

• Requires repetitive tasks which may require repetitive motions 

• Ability to bend, stoop, and twist 

• Good communication skills 

• Ability to function effectively as part of a team 

Minimum Education and Experience Requirements:

• Individuals with a high school diploma or GED equivalent is preferred but not required 

• Individuals with 1 year experience in high volume restaurant, bakery, hotel, or catering operation is preferred but not required 

What’s in it For You?

• Free meal and non-alcoholic drinks for every shift worked 

• Flexible scheduling 

• Holiday pay and the opportunity for annual pay raises 

• 50% discount on Hershey Kitchen’s and Bakery food items 

• Employee recognition programs, cook-outs, and many other activities 

This description covers the most significant duties performed, but the incumbent may be responsible for other minor-related work assignments. 

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
 
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.  

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.  

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information.  You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.