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Leidos

Builds technology for defense and civil agencies

Junior Transport Network Specialist

Network Engineering & AdministrationPosted on Nov 12
Full-timeHonolulu, HI, USA$40.3k - $72.8kIn-person

About the Job

Requirements

  • Requires a high school diploma or equivalent and 1–2 years of prior relevant experience or training.
  • Must be a U.S. citizen and possess an active Department of Defense Secret clearance.
  • Must possess a Department of Defense 8570.01 IAT Level II certification before onboarding, such as CompTIA Security+ CE, Cisco CCNA Security, ISC2 SSCP, GSEC, GICSP, or CySA+.
  • Must be familiar with ITIL best practices and ITIL Foundations.
  • Must know enterprise event management, incident management, and performance management tools, including SNMP-based network monitoring tools.
  • Must have worked in a Department of Defense environment and understand customer communication.
  • Must have experience in a data center environment.
  • Must be familiar with WAN and LAN transport technologies, including MPLS, routing protocols, Cisco IOS and IOS XE, VLANs, VoIP, subnet addressing, switching protocols, and general troubleshooting concepts.
  • Must perform well under pressure and be able to calm end users.
  • Must have hands-on experience working with Department of Defense networks, including NIPR and SIPR.
  • Must be willing to perform shift work: Wednesday–Friday and every other Saturday, 1800–0600 HST.

Responsibilities

  • Monitor events and incidents affecting network transport and service health across the enterprise, and document outage information, including response actions and incident resolutions or escalations.
  • Monitor WLAN, LAN, and WAN transport solutions that are critical to users’ daily mission functions.
  • Use internal systems to report incidents to leadership.
  • Create trouble tickets for incidents and events observed through monitoring tools or customer reports.
  • Perform initial assessment and triage of event criticality and impact, and engage appropriate processes and personnel when escalation outside the Operations Center is required.
  • Facilitate escalation to higher tiers as required.
  • Interact with outside vendors and specialist WAN/BAN teams to resolve WAN events and incidents.
  • Leverage knowledge of vendor products used in the environment.
  • Support Site Operations and other external organizations using problem-resolution skills and independent decision-making.
  • Respond to network infrastructure warning, critical, and fatal event alerts within five minutes or less.
  • Keep the Critical Situation Manager apprised of details regarding significant events or incidents.

Desired Qualifications

  • Prior military experience, preferably U.S. Marine Corps or U.S. Navy IT experience.
  • Experience working with networking technologies and data centers.
  • Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure committed projects are delivered on schedule by relevant team members.
  • Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinate staff, and program leadership.
  • Ability to create complex technical reports on analytic findings.

About the Company

Leidos

Builds technology for defense and civil agencies

Leidos develops technology and runs services for defense, intelligence and civilian agencies, as well as healthcare and commercial customers. It combines software and engineering work with systems integration, building secure networks and equipment used in demanding operations. Its portfolio includes medical services, energy infrastructure design and technology that supports military missions, linking specialist businesses under one parent. Customers pay through contracts for delivered systems and services, with payment tied to labor, costs or agreed project milestones. Leidos traces its roots to a company founded in 1969 and is headquartered in Reston, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1969

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