Ingénieur Garantie Navale
About the job
- The candidate should be a strong marine technician with a good understanding of the overall operation of a vessel.
- Ideally, the candidate is a former merchant marine crew member with experience as a second engineer at minimum, or has a technical education and career in the naval sector, such as an engineer, marine engineering officer, superintendent, naval technical manager, or equivalent experience.
- The candidate should have solid knowledge of mechanical, electrical, hydraulic, and fluid systems, as well as onboard equipment.
- Professional English is essential; the candidate should be fluent in French.
- Serve as the primary contact for shipowners during the warranty period.
- Provide quality after-sales service focused on customer satisfaction.
- Understand issues encountered by crews and propose appropriate responses.
- Maintain trusted client relationships and contribute to client retention.
- Analyze malfunctions and technical issues encountered onboard.
- Identify causes and define appropriate technical solutions.
- Coordinate interventions with internal teams, suppliers, and subcontractors.
- Manage warranty cases from issue identification through resolution.
- Address multidisciplinary issues involving mechanical, electrical, hydraulic, fluid, and onboard equipment systems.
- Track warranty provisions and budgets.
- Manage intervention costs and seek suitable solutions.
- Monitor contractual commitments and any claims.
- Report on warranty cases and close them.
- Capture lessons learned from warranty cases.
- Identify recurring issues and propose corrective actions.
- Contribute to improving the group's products, equipment, and processes.
- Experience in shipbuilding, ship repair, after-sales service, or vessel operations is particularly appreciated.
About the company
D2M SERVICES provides technical assistance and project management for maritime projects, handling design, planning, execution, and completion across sectors like merchant ships, defense vessels, coastal infrastructure, oil and gas units, and renewable marine energies. It works through end-to-end management, coordinating design, schedules, resources, and risk with a network of local partners to deliver projects from start to finish. The company focuses on tailor-made, project-specific solutions and a people-first culture, leveraging its long history and status as a STAPEM Group subsidiary to offer stable, experienced support. Its goal is to turn maritime visions into realized, detail-oriented projects that support local development and sustainable practices.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Paris, France
Founded
1986
Get referred to D2M SERVICES
See people who can refer or advise you
Simplify's Take
What believers are saying
- LinkedIn lists 735 followers and 11-50 employees, indicating an active small practice.
- D2M’s stated specialties match recurring demand for sales leadership and organizational change.
- A 19-year operating history signals survival through multiple economic cycles.
What critics are saying
- No recent news, funding, or client wins surfaced in 2025-2026.
- Eleven-to-fifty employees creates key-man dependence on Michael Dowdell.
- Tiny consulting firms lose accounts quickly when larger advisors underprice and bundle services.
What makes D2M SERVICES unique
- Houston-based D2M Services targets SMBs with business optimization and leadership coaching.
- Founded 2006, it sells consulting across construction, energy, and manufacturing.
- CEO Michael Dowdell has led D2M Services since October 2006.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Remote Work Options