Full-Time

Enterprise Account Executive

Confirmed live in the last 24 hours

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Enterprise Software
Cybersecurity

Compensation Overview

$130k - $160kAnnually

+ Bonus + Commission + Equity + Benefits

Senior

San Francisco, CA, USA

Requires in-office presence in San Francisco one time per week.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Requirements
  • 8-12 years field sales experience, preferably in software sales / SaaS sales
  • 4-6 years of experience expanded into new areas of existing accounts
  • Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
  • Sold in a multi-product selling environment before
  • Travel expectations around 30%
  • Effective time management, complex deal management, account planning, and analytical skills
  • Consistent track record of exceeding sales targets
  • Self-sufficient with the ability to work independently and collaboratively
  • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)
Responsibilities
  • Value Selling- Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges
  • Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
  • Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
  • Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
  • Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
  • Negotiate positive business outcomes with existing customers for PagerDuty
  • Managing and closing complex, multi-product sales cycles in the +$500 million in revenue space
  • Conducts consistent and effective conversations with senior-level executives (VP+) to garner interest and support for new initiatives
  • Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests.
  • Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision.
  • Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives
  • Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
  • Utilize historical data and market trends to provide accurate forecasts to management
  • Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
  • Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
  • Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
  • Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

1%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AIOps solutions aligns with PagerDuty's recent product enhancements.
  • IT Operations Analytics market growth presents significant opportunities for PagerDuty.
  • Recent leadership appointments could enhance product offerings and attract enterprise clients.

What critics are saying

  • Emerging AIOps platforms may erode PagerDuty's market share.
  • Competitors' advanced AI features could outpace PagerDuty's current offerings.
  • Reliance on third-party integrations poses risks if APIs or terms change.

What makes PagerDuty unique

  • PagerDuty integrates real-time alerts with popular collaboration tools like Slack and Teams.
  • The platform offers comprehensive automation from event ingestion to auto-remediation.
  • PagerDuty's subscription model ensures steady recurring revenue from diverse industry clients.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan