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Kraft Heinz

Makes packaged foods for homes and restaurants

Quality Technician

Inspection & Test +1Confirmed live in the last 24 hours
Full-timeChampaign, IL, USAIn-person

About the Job

Requirements

  • Must be familiar with all aspects of Quality Assurance and provide cross-functional support to the Quality Lead.
  • Must work closely with the quality team and work without direct supervision.
  • Must continually contribute to improving quality processes.
  • Must have computer knowledge, including Microsoft Excel and Access.
  • Must be able to lift up to 50 pounds during sampling, troubleshooting, or investigation of quality issues.
  • Must be able to work in varying temperatures, humidity, noise, and around chemicals; may need to stand or walk for most of the shift.
  • Must wear proper personal protective equipment, complete safety training, follow safety policies and procedures, and report unsafe conditions.
  • Must comply with Kraft Foods good manufacturing practices and environmental policy, and help reduce the company's environmental footprint.

Responsibilities

  • Provide independent quality support on the assigned shift and troubleshoot issues, including investigating consumer complaints, extraneous matter, and overhead leaks.
  • Assist with implementing new or changed formulas by updating formula spreadsheets, batch sheets, work instructions, processing programs such as RS Batch, and the quality formula database.
  • Place non-conforming finished products and raw materials on hold and release them as appropriate, including recording holds in SAP and Matrix, posting hold signs, making voicemail call-outs, preparing investigation reports, following up on holds, and collecting and submitting samples for testing when applicable.
  • Cover for the Quality Supervisor as needed.
  • Perform weight control and fluid-fill retargeting annually and as needed.
  • Track, trend, and update quality key performance indicators, distribute periodic reports, and follow up as needed.
  • Perform early product releases.
  • Maintain the Hazard Analysis and Critical Control Points program.
  • Audit quality systems for compliance, including critical control points, manufacturing procedures, weight control, batch sheets, and Hazard Analysis and Critical Control Points plans.
  • Audit plant and outside warehouse conditions, housekeeping, good manufacturing practices, and sanitation procedures.
  • Assist with auditing lot accountability and product traceability using SAP and production records.
  • Review analytical and weight-control reports for compliance and perform necessary follow-up.
  • Verify that finished-product packaging matches Kraft specifications.
  • Complete specification change notices.
  • Assist with quality training programs covering good manufacturing practices, Hazard Analysis and Critical Control Points, weight control, interns, and new supervisors.
  • Participate on assigned teams and assist the Quality Lead in preparing for meetings, including Quality Review Meetings, as needed.
  • Prepare and ship samples or packages, including by overnight delivery.
  • Operate the X-ray machine and manage related projects.
  • Support pest control when necessary.
  • Continue learning and education.
  • Maintain safety records and participate in daily finished-product grading.
  • Perform swabbing as necessary.
  • Perform other duties as assigned by Quality Staff.

About the Company

Kraft Heinz

Makes packaged foods for homes and restaurants

Kraft Heinz makes packaged foods and drinks for households, restaurants and other foodservice operators around the world. Its portfolio includes Heinz ketchup and spans sauces, cheese, ready meals, coffee and refrigerated foods. The company develops recipes, manufactures products in its factories and works with outside producers to supply different markets. It earns revenue by selling through grocery chains, wholesalers, online retailers and distributors that serve commercial kitchens. With operating roots in Heinz's 1869 business and its combined group formed by a 2015 merger, it is co-headquartered in Pittsburgh, Pennsylvania, and Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1869

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