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StepStone Hospitality

Manages hotels and restaurants for property owners

Dual General Manager

Full-Time
No salary listed
Mid
Rocky Mount, NC, USA
In PersonOccasional travel required.
Business & Strategy

About the job

Requirements
  • Comprehensive knowledge of all hotel departments and functions, as well as federal, state, and local health, safety, and legal regulations.
  • Exceptional mathematical and computer skills.
  • High school education and relevant training and experience.
  • Ability to timely obtain any required licenses or certificates, including CPR training and first aid training.
  • Ability to travel occasionally.
  • Ability to lift, push, and pull up to 20 pounds.
  • Ability to perform bending, stooping, upward reaching, and manual dexterity tasks.
Responsibilities
  • Oversee up to two properties within the portfolio.
  • Produce results based on well-developed short- and long-term financial and operational plans supporting company goals and objectives, including revenue, market share performance, guest satisfaction, employee satisfaction, asset preservation, and net operating income.
  • Hold teams accountable for results and strategy execution while displaying leadership qualities that motivate and inspire employees.
  • Evaluate performance by analyzing and interpreting data and metrics.
  • Work with hotel leadership and brand partners to maintain relationships and support alignment and growth.
  • Conduct daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communication.
  • Prepare the annual hotel operational budget.
  • Maintain and correct product and service quality standards through ongoing evaluations and complaint investigations.
  • Establish and maintain effective programs to ensure the security and safety of guests, associates, and company-owned or managed assets.
Desired Qualifications
  • Additional education.

About the company

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Providence, RI

Founded

2009

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