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Cleveland Clinic

Non-profit medical center delivering care

Outpatient Clinical Care Assistant/Medical Assistant - PACC

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeAvon, OH, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required for the Outpatient Clinical Care Assistant pathway.
  • One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting is required for the Outpatient Clinical Care Assistant pathway.
  • Understanding of human anatomy, basic patient care activities, and mathematics is required.
  • Additional formal training or education may substitute for some or all of the required experience.
  • Basic Life Support certification through the American Heart Association or American Red Cross is required, or must be obtained during the new-hire period.
  • Graduation from an approved medical assisting program or military training as a hospital Corpsman, Combat Medic, or Medical Service Technician is required for the Medical Assistant pathway.
  • Completion of a clinical externship or extensive clinical experience is required for the Medical Assistant pathway.
  • The ability to obtain and maintain required influenza vaccination or an approved exemption is required.
  • The position requires full-body motion to move and lift patients, manual finger dexterity with good eye-hand coordination, and extensive standing and walking.
  • The position requires exerting 50 to 100 pounds of force rarely and/or 0 to 50 pounds occasionally, with physical demands exceeding standard Medium Work.
  • Standard precautions and required personal protective equipment must be followed.

Responsibilities

  • Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse or Licensed Independent Provider.
  • Complete the rooming process, including taking vital signs, height, and weight; asking intake questions; documenting information; and reporting abnormal findings.
  • Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
  • Prepare patients for and assist with examinations, tests, and procedures, including electrocardiograms, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
  • Administer directed treatments, including applying heat or cold, changing simple sterile dressings, and applying or removing casts, braces, and splints.
  • Review printed instructions with patients.
  • Assist with wound care.
  • Document patient care in the electronic health record.
  • Set up the clinic for daily operations, manage in-baskets, close care gaps, maintain clean and orderly work areas, and close the clinic.
  • Stock supplies and linens.
  • Clean equipment, monitor expiration dates, restock dressing supply carts, check automated external defibrillator units and oxygen tanks, and empty needle boxes using appropriate safety measures.
  • Initiate cardiopulmonary resuscitation and other emergency measures.
  • Perform screenings and treatments by gathering and updating health-maintenance information, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
  • Monitor and communicate changes in patient condition.
  • Administer specified medications under the direction of a provider.
  • Maintain equipment, medical supplies, and examination areas.
  • Perform administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.

About the Company

Cleveland Clinic

Non-profit medical center delivering care

Cleveland Clinic runs a nonprofit academic medical center that delivers patient care, conducts research, and educates future clinicians. It provides in-person hospital services, surgeries, and telehealth options, plus digital tools like MyChart to manage care, as well as provider tools such as DrConnect and eRadiology to coordinate care. It differentiates itself by combining clinical care, medical research, and education under a nonprofit model with a broad international network and a strong emphasis on safety and quality. Its goal is to deliver high-quality medical care while advancing medical knowledge and training clinicians to improve health outcomes for diverse populations, globally.

Company size
10,001+
Company stage
Grant
Total funding
$74.7M
Headquarters
Cleveland, OH
Founded
1921

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