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Virginia Department of Social Services

Human services for Virginians

Family Services Specialist 1

Full-TimePosted on 10/7/2026Deadline 10/21/26
$55k - $79.1k
Entry
Bachelor's
Harrisonburg, VA, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A Bachelor's degree in a Human Services field, or a Bachelor's degree in any field and at least two years of appropriate related experience in a Human Services area, as mandated by Virginia regulations.
  • Knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems.
  • Knowledge of laws, policies, and regulations relating to human services program areas and legal procedures related to the program area.
  • Skill in operating a motor vehicle and a personal computer with associated software; Microsoft Office experience is preferred.
  • Ability to communicate effectively orally and in writing; interview and assess needs; counsel and refer clients to resources; develop and implement service plans; investigate high-risk cases; testify in court proceedings; make sound judgments within applicable laws and policies; respond to clients' emotions to accomplish service objectives; plan and manage work activities, service delivery, reports, correspondence, and records; establish and maintain effective relationships; and stay abreast of trends and developments in social work.
  • Applicants may be subject to criminal history, Central Registry, driving record, and/or pre-employment drug screening, including fingerprint checks, local agency checks, employment and reference verification, education verification, relevant credit checks, and other checks requested by the hiring authority. Employment offers are contingent on satisfactory screening results.
  • A sealed college transcript must be provided before employment.
  • A valid Commonwealth of Virginia driver's license and a driving record meeting agency standards are required.
Responsibilities
  • Interpret laws, policies, and regulations as applied to the assigned area of responsibility.
  • Monitor, coordinate, and administer assigned programs, and coordinate services within the assigned area.
  • Interview clients and assess their needs and relevant factors, including education and skill levels, abilities, interests, and support systems.
  • Inform clients about related service-program rules, regulations, and their right to participate.
  • Present cases to determine appropriate services, and write and implement service plans.
  • Provide case-management services to monitor compliance.
  • Complete required federal, state, and local planning and reporting.
  • Monitor programs in the assigned area and serve as a resource to clients and the community in the area of expertise.
  • Provide after-hours on-call coverage and respond to emergencies in child or adult protective services and/or foster care.
Desired Qualifications
  • Possession of a Bachelor of Social Work (BSW) or Master of Social Work (MSW) degree and/or a Commonwealth of Virginia social worker license.
  • Previous experience working with social work principles and practices.
  • Experience with agency-associated software.
  • Experience in the assigned program area and completion of required training programs.
  • Bilingual ability in English and Spanish.
  • Experience as a family services specialist with a local social services agency providing direct services to children and families.
  • Work experience or an internship in a Human Services field.

About the company

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Virginia Department of Social Services

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Virginia Department of Social Services is the state agency that designs and administers human-service programs for people and families across Virginia. Its responsibilities include food and energy assistance, foster care and adoption, child support, licensing, and abuse and neglect prevention. The department works with local social-services agencies and community partners to deliver benefits, protection, and family support. The agency spans benefits administration, protection, family services, regulation, and statewide oversight while providing policy, systems, funding, training, and operational support to Virginia’s locally administered social-services network.

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