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Altice USA

Cable, fiber, and broadband provider

Senior Small to Medium Business Sales Account Executive

Field SalesUpdated on Nov 14
Full-timeSan Angelo, TX, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or equivalent is required.
  • Two to four years of college is preferred.
  • A minimum of 5–8 years of field sales experience to small and medium businesses is required; a book of business is preferred.
  • Effective communication, negotiation, and problem-solving skills are required.
  • The candidate must be self-motivated and able to work independently.
  • Proficient computer and technical skills are required to support customer solutions.
  • The candidate must possess and maintain a valid driver's license in good standing within the state of current residence.
  • The role requires the ability to sit, stand, and walk.
  • The candidate must be able to work full time.
  • The candidate must be authorized to work for any employer in the United States; the company does not provide visa sponsorship.
  • Familiarity with customer relationship management software such as Salesforce is required.
  • The candidate must be able to manage multiple accounts and prioritize tasks.
  • The candidate must own and execute a business plan with full accountability for results.

Responsibilities

  • Identify potential clients through research, networking, and outreach.
  • Qualify leads and schedule meetings or demonstrations.
  • Work assigned leads and turf, and serve as an ambassador for the assigned territory.
  • Present products and services to prospective clients using a consultative approach tailored to their needs.
  • Negotiate pricing, terms, and contracts to close deals.
  • Maintain strong relationships with existing clients.
  • Upsell or cross-sell additional products and services.
  • Follow orders to completion, including held orders, construction, and changes needed from account managers.
  • Manage customer relationship management tools to track opportunities and progress.
  • Complete a 50-point day and daily mapping in Salesforce.
  • Provide accurate sales forecasts and reports to management.
  • Work closely with Operations, Customer Success, Retention, Account Managers, and Regional Sales Managers.
  • Deliver seamless onboarding and post-sale client satisfaction to earn referrals.
  • Attend Chamber events as needed.
  • Stay updated on industry trends and competitor offerings.
  • Develop a deep understanding of company products and services and clearly communicate their value.
  • Conduct ride-alongs with new hires as needed to support development and performance growth.
  • Mentor new team members through the buddy system by providing guidance and support.
  • Serve as the field expert on routing, sales processes, and best practices.

Desired Qualifications

  • A book of business is preferred.
  • A genuine passion for achieving sales targets and delivering sales results is preferred.
  • The ability to empathize with customers, understand their needs, and provide tailored solutions is preferred.
  • Strong interpersonal skills to build rapport and establish trust are preferred.
  • Deep understanding of mobile and fixed-line products and services is preferred.
  • Staying current with industry trends, technological advancements, and competitive offerings is preferred.
  • The ability to translate technical information into easily understandable terms for customers is preferred.
  • Comfort navigating digital platforms and tools is preferred.
  • Proficiency using customer relationship management systems, point-of-sale systems, and other relevant software applications is preferred.
  • The ability to adapt to new technologies and embrace digital transformation is preferred.

About the Company

Altice USA

Cable, fiber, and broadband provider

Altice USA provides broadband internet, digital television, VoIP phone services, and mobile plans under the Optimum brand to about 4.6 million residential and business customers across 21 states. Its core offering is high-speed internet delivered over a 100% fiber-optic network aimed at faster, more reliable speeds, with options for bundled or standalone services. Revenue comes from monthly subscription fees from customers. The company differentiates itself by committing to a fully fiber-optic network to boost speed and reliability and by offering a wide range of services—internet, TV, phone, and mobile—under one brand. Its goal is to connect homes and businesses with dependable communications and to grow its fiber network and customer base.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2015

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