Quality & Regulatory Lead Specialist

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Shift: Monday-Friday 8:00am-4:30pm

Pay: $28.50/HR

Responsibilities:

• Supports co-ordination of daily compliance operations across document intake, review, and recordkeeping; rebalance assignments and remove blockers to meet throughput and quality targets.
  
• Owns preparation and accuracy of audit-ready records, logs, and reconciliations; correct discrepancies and implement safeguards to prevent recurrence.
  
• Explains practices, procedures, and policy implications to align stakeholders; prepare concise manager-ready summaries with status, exceptions, options, and recommended paths.
  
• Acts as first-line escalation for complex cases; triage, resolve within authority, or document and escalate with supporting evidence.
  
• Leads day-of operations including task assignment, queue monitoring, and quality checks; coach peers and new staff on standard work and issue resolution.
  
• Diagnoses recurring errors and cycle-time delays using data and observation; modify workflows, templates, and checklists to address control gaps and regulatory updates.
  
• Pilots small automations or tooling enhancements per policy; document outcomes, verify impact, and recommend scale-up or rollback.

Education:

• High School Diploma/GED or equivalent experience required.
  

Work Experience:

• 3+ years of experience in compliance operations, monitoring, or internal controls within a regulated environment, or a related field required.
  

Skills and Knowledge:

• Certifications in compliance, audit (e.g., ISO 37301 Lead Implementer or Auditor, CCEP, CIA or equivalent), or equivalent preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: Integrated Commercialization, LLC