Q

Quadient

Digital customer experience management and automation

Inside Sales Account Manager - Mail Division

Account ManagementConfirmed live in the last 24 hours
Full-timeGorinchem, NetherlandsNo salary listed

About the Job

Requirements

  • Be bilingual in Dutch and English.
  • Use the telephone as an effective sales tool and demonstrate customer-contact ability and creativity to achieve commercial results.
  • Be motivated by achieving targets.

Responsibilities

  • Sell franking machines by telephone, email, and Microsoft Teams after completing internal product training.
  • Manage the full sales cycle, including renewing and extending contracts with existing customers and following up on retention requests.
  • Negotiate and make persuasive arguments to encourage customers to use the company's solutions.
  • Identify cross-selling opportunities for sales-team colleagues.
  • Manage an assigned sales region and carry out all inside-sales activities within it.
  • Perform commercial activities including End of Lease, Frama+, Matrix churn, and retention.
  • Contribute to a balanced distribution of tasks and workload within the team.
  • Develop and maintain knowledge of ex-Frama machines and concepts, including Simplymail.

About the Company

Quadient

Digital customer experience management and automation

Quadient helps businesses manage customer communications and engagement through cloud-based software that automates and orchestrates interactions across channels like email, documents, and digital messages. It also provides mail-related hardware and parcel locker solutions that integrate with its software workflows. The company stands out by offering an end-to-end platform that combines digital customer experience management with physical mail and parcel logistics. Its goal is to help businesses improve customer engagement and operational efficiency by moving from traditional mail to connected, multi-channel digital communications and package services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bagneux, France
Founded
1924

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