Four Seasons

Luxury hotel management with branded residences

Beverage Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timePunta Mita, MexicoNo salary listedIn-person

About the Job

Requirements

Three to five years of leadership experience in a high-volume upscale or luxury environment as a restaurant or bar manager overseeing a beverage program.
Solid understanding of beverage cost controls and inventory management.
Mixology background focused on classic cocktails and current industry trends.
Fluency in English and ability to engage with resort guests, media, and international beverage professionals.
High integrity and professionalism, with maturity, self-awareness, and responsibility in the presence of alcohol.

Responsibilities

Design and update beverage menus with the operations team, considering industry trends, customer preferences, and each outlet's concept.
Source and select high-quality alcoholic and non-alcoholic beverages to enhance the dining or drinking experience.
Monitor and manage beverage inventory to maintain optimal stock, minimize waste, and control costs across operations.
Implement inventory-control systems and procedures to track usage, conduct stock assessments, and place orders as needed.
Liaise among operations, procurement, and suppliers; develop supplier and distributor relationships; and negotiate favorable terms, pricing, and promotions.
Stay informed about new products, trends, and industry developments to keep the beverage program competitive and innovative.
Implement pricing strategies that balance guest satisfaction and financial goals, track market changes, and adapt to beverage-supply price changes in the city.
Implement and enforce quality-control standards for beverage preparation and presentation.
Drive consistency across the resort through methodology and recipe standardization.
Monitor customer feedback and promptly address concerns related to beverage offerings.
Prepare and facilitate regular staff training.
Collaborate with the marketing team to develop and implement promotions, events, and marketing strategies that drive beverage sales within the hotel.
Use social media and other platforms to showcase the beverage program and attract guests.
Ensure staff apply precautions required by the hotel's food safety and hygiene standards.
Handle guest complaints tactfully and promptly, with appropriate empathy and resolution.
Obtain customer feedback during operations to ensure satisfaction.
Ensure staff are aware of and apply resort fire, life-safety, and emergency procedures.
Provide guidance or counseling to team members as needed and complete their performance reviews in a timely manner.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.

The Four Seasons Resort Punta Mita is looking for a Beverage Manager who shares passion for excellence and who infuse enthusiasm into everything they do.

Qualifications

3-5 years leadership experience in a high volume upscale / luxury environment as restaurant / bar manager overseeing a beverage program
Solid understanding of beverage cost controls and inventory management
Mixology background with focus on classic cocktails and ahead of industry trends
Fluency in English, ability to meet, engage and connect with resort guests, media and international beverage professionals.
Encompass a high level of integrity for professionalism rooted in maturity, self-awareness and responsibility in the presence of alcohol.

JOB FUNCTIONS:

Menu Development and Planning:

Design and update the beverage menu in collaboration with the operations team, considering current industry trends, customer preferences, and the overall concept of the each outlet
Source and select high-quality beverages, including alcoholic and non-alcoholic options, to enhance the overall dining or drinking experience.

Inventory, Financial control and supplier management:

Monitor and manage beverage inventory levels to ensure optimal stock levels, minimizing waste, and controlling costs for all operations.
Implement inventory control systems and procedures to track usage, conduct regular stock assessments, and place orders as needed.
Serve as the liaison between operations, procurement and suppliers. Develop and maintain relationships with beverage suppliers and distributors to negotiate favorable terms, pricing, and promotions.
Stay informed about new products, trends, and industry developments to keep the beverage program competitive and innovative.
Implement pricing strategies that balance guest satisfaction with financial goals and consistently keep a track of market changes and adapt to the price changes in beverage supply within the city.

Quality Control and training:

Implement and enforce quality control standards for beverage preparation and presentation
Drive consistency across the Resort with respect to methodology and recipe standardization.
Monitor customer feedback and address any concerns related to the beverage offerings promptly.
Prepare and facilitate staff trainings regularly

Promotions and Marketing

Collaborate with the marketing team to develop and implement promotions, events, and marketing strategies to drive beverage sales within the hotel.
Utilize social media and other platforms to showcase the beverage program and attract guests.
Apart from the above, the Beverage Manager also needs to maintain the below as per the Four Seasons Standards.
Hygiene & Food Safety Management System, ensures that staff applies the necessary precautions with regards to the hotel Food Safety and Hygiene Standards.
Proper and tactful handling of verbal complaints from guests. Handle guest complaints in a timely manner with the appropriate empathy and resolution.
Constantly obtain customer feedback during operations to ensure satisfaction.
Fire & Life Safety, ensure that staff are aware of and applies the procedures concerning resort fire and life safety / emergency procedures.
Be able to provide guidance / counselling as and when required and also complete performance review for team members in a timely manner.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Toronto, Canada
Founded: 1993

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