MyMichigan Health

Boutique insurance agency for employee benefits

Urgent Care RN

Nursing & Frontline Patient CareUpdated on Nov 10

Full-timeWest Branch, MI, USANo salary listed

About the Job

Requirements

A minimum of one year of nursing experience is required; urgent care or Emergency Department nursing experience is preferred.
An Associate Degree is required.
Registered Nurse (RN) licensure is required.
Basic Life Support certification is required within 3 months of hire or transfer.
Techniques for Effective Aggression Management certification is required within 6 months of hire or transfer; employees in the position on or before December 31, 2023, have 24 months to complete it.
Professional Drug Collector certification is required within 6 months of hire or transfer.
Breath Alcohol certification is required within 6 months of hire or transfer.
The employee must be able to assess and implement clinical protocols for emergency patient care and complete patient assessments within the scope of practice.
Depending on the practice, the employee may need competency in venipuncture, orthopedic splinting, electrocardiograms, pulmonary function testing, audiometry, vision testing, dressing changes, respirator fit testing, and drug and alcohol testing.
Respirator fit testing requires learning and maintaining knowledge of mask types and proper mask fitting under Occupational Safety and Health Administration regulations.
The employee must complete Clinical Laboratory Improvement Amendments testing and maintain quality control logs.
The employee must sterilize equipment according to autoclaving procedures and maintain a clean, sterile, and safe environment.
The employee must comply with organizational protocols and policies and applicable Michigan Occupational Safety and Health Administration, federal Clinical Laboratory Improvement Amendments, Joint Commission, and Federal Motor Carrier Safety Administration guidelines.
The employee must maintain patient confidentiality and protect patient rights in compliance with the Health Insurance Portability and Accountability Act.
The employee must be able to communicate clearly and professionally, adapt to changing work environments and clientele, and work all shifts, including days, evenings, and weekends, for up to 13 hours per day.
The employee must demonstrate competency in Microsoft Windows and participate in further learning opportunities offered by the organization.
The employee must be able to wear required personal protective equipment and perform the physical functions of the job, including frequent sitting, standing, walking, postural changes, and occasional lifting or carrying of 21 to 50 pounds.
The employee must follow bloodborne pathogen and tuberculosis testing requirements.
The employee must be able to handle multiple tasks, work independently and with others, maintain regular and predictable attendance, and stay awake.

Responsibilities

Greet patients and families; take vital signs; obtain and review medical, social, surgical, and medication histories and allergy information; and prepare patients for examination.
Perform procedures according to standing orders and complete in-office laboratory testing, including urinalysis, pregnancy testing, strep screens, electrocardiograms, tuberculosis testing, and pulmonary function testing, reporting results to the provider.
Explain testing, procedures, and follow-up care to patients clearly and professionally.
Accurately complete and document patient information in the medical record according to current guidelines.
Triage emergency patients, assess their condition, and respond clinically to stabilize them; direct other staff in assisting during emergencies in conjunction with the provider; provide immediate treatment under protocol and notify the physician of patient status.
Administer medications prescribed by the provider and assist with patient examinations, procedures, and splinting.
Prepare and clean patient areas, set up equipment and rooms after procedures, dispose of contaminated supplies, and sterilize medical instruments.
Complete referrals, electronic medical record tasks, patient-result notifications, prior authorizations, and communications with companies and workers' compensation as appropriate.
Call previously seen patients to evaluate progress and communicate laboratory and radiology results.
Participate in continuous quality improvement activities, including daily, weekly, and monthly checks of equipment, supplies, and medications, and organizational performance-improvement projects as requested.
Order medical, pharmacy, and office supplies according to established guidelines when required by practice needs.
Travel to other urgent care clinics or companies to provide occupational health services when required.
Perform other practice duties as needed, including occupational health follow-up, keyboarding, filing, telephone, computer, and office-equipment tasks.

Desired Qualifications

Working knowledge of the organization's Lawson, electronic medical records, and practice management programs, or similar software, is preferred.
Urgent care or Emergency Department nursing experience is preferred.

Summary

This position is an integral part of the urgent care team and requires the ability to work effectively with Providers and other ancillary staff to deliver high quality, timely, compassionate care.

Under direct supervision of the provider, will be responsible for patient assessment, providing assistance with patient procedures, completing in office lab testing, splinting fractures, and educating the patient on their discharge instructions in the urgent care/occupational health setting. This position requires knowledge of specialty and/or primary care symptom management and a variety of medications to be able to assess, plan and deliver timely and appropriate care, especially in emergency situations.

This position is responsible for coordinating care and leading other staff team members in the delivery of patient care. The RN is required to have the skills to complete venipuncture’s, pulmonary function testing and administer medications ordered by the provider during the patient visit. The nurse is responsible for communicating to the patient their lab and radiology results when directed by the provider.

This position may assist with the coordination and training of new employees ensuring that they have completed the required competency skills and training documentation.

The RN may be required to order medical, and pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies.

Also, may perform other practice duties (occupational health patient care follow up, keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.

Responsibilities

(50%)* Greets patients and/or family, takes vital signs, obtains/reviews medical, social, surgical and medication history, and allergy information. Prepares patient for examination, performs procedures in accordance with standing orders. Completes in office labs; urinalysis, pregnancy testing, strep screens, EKG’s, TB testing, pulmonary function testing per protocol, and reports results to the provider. Communicates information regarding testing, procedures and follow up care to patient in a clear, concise and professional manner.

(20%)* Accurately completes and documents all patient information in the medical record according to current guidelines.

(10%)* Triages emergency patients, assessing condition and responding clinically as needed to stabilize the patient. In conjunction with the provider, directs other staff in assisting in emergency situations. According to protocol, administers immediate treatment when indicated and notifies physician of patient status.

(10%)* Administers medications as prescribed by provider. Assists provider with patient examination, procedures and splinting.

(10%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

Certifications and Licensures

RN: Registered Nurse
Equivalent Experience: A minimum of one year of nursing experience. Nursing experience in an urgent care or Emergency Department setting.

BLS: Basic Life Support
Equivalent Experience: Within 3 months of hire or transfer

TEAM ADVANCED: Techniques for Effective Aggression Mgt
Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

Required Education

Education: Associates Degree

Other Information

OTHER DUTIES AND RESPONSIBILITIES:

Is able to assess and implement clinical protocols for patient care in an emergency situation.

Provides a complete patient assessment, as indicated, within the scope of the practice.

Based on the practice, may be required to: demonstrate competency to assist with procedures such as, but not limited to venipuncture, Orthopedic Casting Lab (OCL) splinting, electrocardiogram (EKG), pulmonary function testing (PFT), audiometry, vision testing, dressing changes, respirator fit testing, drug and alcohol testing.

Respirator fit testing requires the ability to learn and maintain knowledge of various mask types and proper mask fitting according to OSHA regulations.

Completes daily tasks in a timely manner as outlined by the practice, such as referrals to specialists and/or primary care, EMR tasks, patient result notification, prior authorizations and communication to companies and/or workers compensation as appropriate.

Places and receives calls to previously seen patients to evaluate patient progress, and to communicate results of lab and radiology testing.

Complies with company protocols, organizational departmental policies and protocols, locals, state Michigan Occupational Safety and Health Administration (MIOSHA), and federal CLIA, Joint Commission Federal Motor Carrier Safety Administration (FMCSA) guidelines while conducting daily duties.

Performs CLIA testing and maintains quality control logs.

Performs equipment sterilization according to the defined policy & procedure for autoclaving.

Participates as needed in continuous quality improvement projects and activities. This includes, daily, weekly, monthly checks of equipment, supplies and medications. In addition, staff may be asked to participate in organizational performance improvement projects.

Maintains a clean, sterile and safe environment. If applicable, may be required to travel to other urgent care clinics or companies to provide occupational health services.

Maintains a high level of confidentiality and ensures patient’s rights in accordance with proper procedures and in compliance with Health Insurance Portability Accountability Act (HIPAA).

Based on the practice needs, may be required to order medical, pharmacy and office supplies according to established guidelines.

Communicates in a clear, effective and professional manner. Is able to easily adapt to changing work environments and clientele. Demonstrates excellent customer service. Able to work all shifts including day, evening and weekends up to 13 hours per day.

MidMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. Employees are required to participate in further learning opportunities offered by MidMichigan Health.

EXPERIENCE, TRAINING AND SKILLS:

A minimum of one year of nursing experience. Nursing experience in an urgent care or Emergency Department setting is preferred.

Professional Drug Collector certification within 6 months of hire or transfer.

Certified in Breath Alcohol certification within 6 months of hire or transfer.

Must possess the skills to lead and educate patients and colleagues.

Demonstrates excellent leadership, organizational communication and time management skills.

Working knowledge of the organization’s Lawson, Electronic Medical Records, and Practice Management programs preferred or knowledge of similar software.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

Equivalent Experience and Other Comments (Education)

Other Comments

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: Not listed

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