Full-Time
SaaS platform for pharmaceutical supply chain
No salary listed
Pune, Maharashtra, India
In Person
On-site in Pune, India.
Bachelor's
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TraceLink provides a cloud-based software platform for the pharmaceutical supply chain. Through a SaaS model, life sciences companies such as manufacturers, distributors, and healthcare providers subscribe to TraceLink’s tools to manage administration, communication, data, and customization across their supply chains. The platform helps customers ensure regulatory compliance (notably DSCSA), improves supply chain visibility, and boosts operational efficiency by connecting manufacturers, distributors, and partners and enabling secure data exchange. Key differences include a strong focus on pharmaceutical-specific compliance and interoperability, a suite of integrated tools designed for end-to-end supply chain management, and a global community that shares insights and best practices. The company's goal is to help the pharma industry deliver medications safely and efficiently to patients by maintaining compliant, transparent, and well-run supply networks.
Company Size
501-1,000
Company Stage
Series D
Total Funding
$173.7M
Headquarters
North Reading, Massachusetts
Founded
2009
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Professional Development Budget
TraceLink leads the industry with the First Agentic Supply Chain Control Tower with reasoning. Aug 06, 2026, 10:00 ET TraceLink's Agentic Supply Chain Control Tower transforms operational data into trusted business understanding through reasoning, analytics, active monitoring, and observability, enabling people and governed OPUS Agents to collaborate on intelligent decisions BOSTON, August 6, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today introduced the first truly Agentic Supply Chain Control Tower, an operational intelligence platform that combines analytics, reasoning, active monitoring, and observability to power the Agentic Supply Chain Operating Model. Traditional control towers were designed for visibility. Today's multienterprise supply networks require operational intelligence that understands business context, enables reasoning, and coordinates work across people, enterprise systems, trading partners, and governed OPUS Agents. The Agentic Supply Chain Control Tower transforms business activity into the trusted operational understanding needed for faster decisions, coordinated execution, and continuous adaptation across the enterprise and partner network. Built on the Agentic Supply Chain Operating System and powered by the world's largest Agentic Business Network - linking more than 315,000 authenticated entities and supporting hundreds of billions of annual supply chain exchanges - the Agentic Supply Chain Control Tower enables organizations to coordinate work across people, enterprise systems, trading partners, and governed OPUS Agents with greater speed, resilience, and confidence. "The role of the supply chain control tower is fundamentally changing," said Shabbir Dahod, President and CEO of TraceLink. "Traditional control towers helped organizations monitor operations. As AI becomes an active participant in supply chain work, organizations need operational intelligence that provides trusted business context, enables reasoning, and coordinates work across people, enterprise systems, trading partners, and governed OPUS Agents. The Agentic Supply Chain Operating Model requires an Agentic Control Tower to power the transformation." The First Agentic Supply Chain Control Tower The Agentic Supply Chain Control Tower redefines the traditional control tower as the intelligence layer for the Agentic Supply Chain Operating Model. It brings together foundational OPUS Platform capabilities that transform operational data into trusted business understanding, enabling people and governed OPUS Agents to collaborate on intelligent decisions across the end-to-end supply network. * Scalable Analytics Built on a redesigned analytics architecture that supports enterprise-scale workloads, OPUS Reports and Dashboards (ORD) moves analytics beyond the scalability and performance limits of traditional reporting environments, enabling organizations to analyze dramatically larger volumes of operational data. Recent enhancements deliver at least 30% faster reporting while extending analytics from thousands of rows to datasets containing millions of rows. Organizations can transform growing volumes of operational data into trusted business understanding that accelerates decision-making, strengthens operational resilience, and improves execution across the end-to-end supply network. * Agentic Reasoning OPUS Brain - TraceLink's agentic reasoning engine - uses reasoning artifacts, semantic search, short-term memory, and object metadata to guide OPUS Agents to perform work consistently without hallucinations. Rather than simply presenting information, it enables organizations to make more deterministic decisions, reduce dependence on manual interpretation, and confidently scale AI-assisted work under appropriate governance and human oversight. * Event-Driven Intelligence Object Events and Object Action Scripts continuously observe conditions and initiate governed responses as transactions and workflows progress. By sensing meaningful supply chain events as they occur, organizations can reduce response times, improve exception management, and shift from reactive issue management to proactive coordination. * Semantic Business Context Semantic models, canonical objects, and enhanced reference data capabilities ensure information is interpreted consistently across systems, trading partners, and processes. This shared understanding creates a common language that increases confidence in automation, AI-driven recommendations, and standardized execution. * Continuous Observability OPUS Metrics and Lakehouse capabilities measure performance, system activity, transaction processing, agent utilization, and outcomes to create a continuous feedback loop for improvement. With greater insight into both execution and agent performance, organizations can identify bottlenecks, optimize processes, and continuously improve supply chain performance over time. At FutureLink Barcelona, attendees will see how the Agentic Supply Chain Control Tower enables the Agentic Supply Chain Operating Model by combining operational intelligence, reasoning, and governed collaboration between people and OPUS Agents to transform how work is performed across the end-to-end supply network. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink's no-code Platform enables Company-Specific Agentic Business Processes for the end-to-end supply network. Jul 30, 2026, 12:05 ET Built on the Agentic Supply Chain Operating System, company-specific Agentic Business Processes enable organizations to orchestrate work across virtually any business process or business transaction at enterprise scale BOSTON, July 30, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today announced new OPUS Platform capabilities that enable organizations to create Agentic Business Processes across the end-to-end supply network. Built on TraceLink's Agentic Supply Chain Operating System and powered by the world's largest Agentic Business Network - linking more than 315,000 authenticated business entities and supporting hundreds of billions of annual supply chain exchanges - the OPUS Platform provides a no-code foundation for digitalizing work involving people, governed OPUS Agents, enterprise systems, and trading partners. Existing TraceLink solutions serve as the operational foundation for Agentic Business Processes: * Track and Trace provides serialization, traceability, verification, product movement, and reporting capabilities across supply chain businesses and systems. * MINT standardizes, validates, and exchanges real-time business transactions across companies. * POET enables composable multienterprise collaborative processes that coordinate people, partners, and agents. Together, these solutions create the trusted operational context that enables OPUS Agents to reason over events, recommend actions, and orchestrate governed work. From planning and commercial operations to manufacturing, logistics, transportation, quality, compliance, returns, and partner lifecycle management, organizations can configure company-specific Agentic Business Processes for virtually any business process or business transaction. "The differentiator in enterprise AI is the digital foundation beneath it," said Shabbir Dahod, President and CEO of TraceLink. "That's the advantage organizations gain by building on the TraceLink network. Company-specific Agentic Business Processes create an elastic operating model where people and governed OPUS Agents continuously collaborate to improve productivity, strengthen service, and reduce operational risk - delivering the 50-100% productivity improvements and 30-50% service improvements organizations should expect from agentic supply chain operations." Build Company-Specific Agentic Business Processes Without Custom Code The OPUS Platform enables organizations to configure company-specific Agentic Business Processes around their own operating model, business rules, and standard operating procedures - without custom software development. Organizations define how supply chain work is performed according to their own operating model while reducing the cost, complexity, and time traditionally associated with modernizing supply chain operations. As regulations, product portfolios, trading partner requirements, and market conditions evolve, organizations can rapidly adapt business processes while standardizing execution across business units, regions, and trading partners - preserving the flexibility required for local operations without sacrificing enterprise-wide consistency. Configure the Human-Agent Workforce Reusable no-code agent profiles enable organizations to deploy OPUS Agents that evaluate information, perform operational work, recommend actions, and collaborate with people throughout Agentic Business Processes. Organizations define how agents participate in business processes according to customer-defined roles, permissions, business rules, and approval policies - ensuring work is performed consistently while maintaining governance and human oversight. Agent profiles can be shared and configured to create OPUS Agents for many human teammates, enabling organizations to scale operational capacity, accelerate decision-making processes, improve productivity and strengthen operational resilience in a consistently managed operating model. Orchestrate Event-Driven Execution at Enterprise Scale Every business transaction, collaborative process, or product movement becomes the starting point for coordinated work involving people, enterprise systems, trading partners, and one or more OPUS Agents. Event-driven orchestration automatically initiates customer-defined business processes in response to business transactions, object changes, and workflow milestones. OPUS Agents evaluate information, coordinate work, recommend actions, and support decisions, helping organizations reduce the time between a business signal and a business response. For example, a purchase order, shipment notice, quality event, or compliance exception can automatically initiate the appropriate business process, engage one or more OPUS Agents, evaluate supporting information, identify discrepancies, and present recommendations for review - reducing manual follow-up while preserving governance and human accountability. Register now for FutureLink Barcelona to learn how organizations can build and deploy company-specific Agentic Business Processes with the OPUS Platform. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink Unveils a Breakthrough Release of the OPUS AI Platform. Jul 23, 2026, 09:02 ET No-Code AI Agents for the Supply Chain unlock $350 billion in productivity gains by enabling any organization to rapidly build custom OPUS Agents for all business transactions and processes across the end-to-end supply network. BOSTON, July 23, 2026 /CNW/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today unveiled a milestone release of the OPUS Platform, delivering the no-code AI capabilities organizations need to build and scale the Agentic Supply Chain Operating Model across the end-to-end supply network. Supply chains generate millions of business transactions every day, creating an estimated $150 billion in annual operational work across the global life sciences industry. With the latest OPUS Platform capabilities, organizations can use natural language to create Agentic Business Processes that coordinate thousands of specialized OPUS Agents, transforming manual operational work into governed human-agent execution across the end-to-end supply network. The result is an Agentic Supply Chain Operating Model that enables organizations to scale execution without increasing manual effort, reduce operating costs, respond faster to change, improve productivity and resilience, and optimize business performance across the end-to-end supply network. "The future of supply chain transformation is an operating model where people and OPUS Agents work together throughout every business transaction and every business process," said Shabbir Dahod, President and CEO of TraceLink. "These breakthroughs in the OPUS Platform significantly expand the capabilities of the Agentic Supply Chain Operating System, providing the scalability and business context organizations need to power the Agentic Supply Chain Operating Model." Digitalize Business Transactions Through the Integrate-Once(TM) Agentic Business Network The Integrate-Once(TM) Agentic Business Network digitalizes business transactions and processes across customers, suppliers, CMOs, logistics providers, and other trading partners, creating trusted Business Transactions and Operational Context that serve as the foundation for agentic processes. With every transaction linked through a common network, organizations gain end-to-end visibility, strengthen cross-company collaboration, improve service levels, and reduce operational risk. Power Agentic Control Towers with Trusted Operational Context Agentic Control Towers combine real-time operational context with business rules, AI reasoning, and human oversight to monitor operations, prioritize work, recommend actions, and coordinate execution across the supply network. Supply chain teams can respond faster to disruptions, improve accountability, make more informed decisions, and focus attention where it has the greatest business impact. Execute Work Through Agentic Business Processes Agentic Business Processes orchestrate work across people, enterprise systems, trading partners, and OPUS Agents. Reusable agent profiles determine how agents interpret business transactions, respond to events, coordinate work across systems and partners, and execute work consistently across every stage of a business process. Organizations can scale execution more consistently while reducing manual coordination and increasing operating leverage as transaction volumes and partner complexity continue to grow. Create and Deploy OPUS Agents Using Natural Language Organizations can rapidly create and deploy OPUS Agents using natural language. Agent Profiles define each agent's intent, objectives, tasks, decisions, rules, and guardrails, while the OPUS Platform transforms these specifications into specialized digital teammates without writing code. Powered by the Melody scripting language, reusable agent definitions and Reasoning Artifacts package enterprise knowledge-including policies, decision criteria, procedures, and supporting information-so OPUS Agents can consistently interpret information, make intelligent decisions, and execute work at scale. Managers remain in control by assigning responsibilities, monitoring execution, reviewing outcomes, approving business-critical actions, and maintaining complete visibility, accountability, and auditability across every decision and action. As organizations deploy more specialized OPUS Agents, they can expand operational capacity without increasing manual effort, creating an elastic digital workforce that improves productivity while maintaining control over mission-critical supply chain operations. Transform Supply Chain Performance with a Real-Time Operating Model Together, these capabilities power the Agentic Supply Chain Operating System, transforming digital business transactions into governed execution across the end-to-end supply network. Organizations can automate an estimated $150 billion of annual operational work through scalable human-agent execution, creating an agile operating model that continuously improves business performance. Key business impacts include: * Increase productivity by up to 50% by automating routine work and enabling teams to focus on higher-value activities. * Build an elastic workforce that scales with business demand without proportionally increasing operating costs. * Improve product availability through faster exception resolution and more responsive supply chain execution. * Reduce inventory by up to 30%, freeing working capital for strategic investments and growth. * Strengthen supply chain resilience through faster, more consistent execution across business transactions, business processes, and trading partners. Register now for FutureLink Barcelona to learn how the OPUS Platform helps organizations transition to the Agentic Supply Chain Operating Model. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink named Fortress Cybersecurity Awards Finalist for enabling the transformation to a secure, auditable Agentic Supply Chain Operating Model. Jun 23, 2026, 10:00 ET OPUS Platform and OPUS Agents recognized for enabling no-code AI agents to operate as permissioned, traceable participants in regulated pharmaceutical supply chain operations TraceLink has been named a finalist in the 2026 Fortress Cybersecurity Awards for OPUS and OPUS Agents. The recognition highlights TraceLink's ability to support agentic supply chain operations in one of the world's most compliance-intensive industries, where every product movement must be traceable, every system action must be auditable, and reliability can directly affect medicine availability and patient safety. OPUS Agents extend TraceLink's trusted operating environment by enabling AI agents to act as role-based, permissioned, and auditable participants within the same inspection-ready framework as human users. BOSTON, June 23, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, has been named a finalist in the 2026 Fortress Cybersecurity Awards for the Orchestration Platform for Universal Solutions, or OPUS, and OPUS Agents. Presented by the Business Intelligence Group, the Fortress Cybersecurity Awards recognize companies, products, and leaders advancing cybersecurity, governance, and operational resilience. While many finalists were recognized for traditional cybersecurity and privacy solutions, TraceLink was recognized for demonstrating how governed AI agents can operate in pharmaceutical supply chains with the controls, traceability, and reliability required for production use. The recognition underscores the role of OPUS as an industrial-grade platform for Agentic Supply Chain Operations. In regulated pharmaceutical supply chains, AI cannot operate as a disconnected layer of automation. Actions that affect serialized product data, partner coordination, exception resolution, or compliance processes must be controlled, recorded, and inspection-ready. OPUS was designed specifically for that environment. TraceLink's submission was recognized for the strength of its independently validated production metrics, including more than 73 billion serialized pharmaceutical products managed, approximately 300,000 files processed daily, 99.98%+ system availability in an active-active architecture, 95% of transactions completed within one minute, and a CyberVadis score of 993 out of 1,000. These metrics demonstrate the scale and discipline required to support regulated supply chain operations where system performance has real-world consequences for patients. "As AI becomes embedded in operational processes, organizations need confidence that every action is transparent, auditable, permissioned, and aligned with business and regulatory requirements," said Shabbir Dahod, President and CEO of TraceLink. "That level of accountability is essential to scaling agentic operations across the world's most regulated supply chains. This recognition reinforces the strength of OPUS as the trusted platform for secure, compliant, and resilient Agentic Supply Chain Operations." Independently Validated Security, Reliability, and Governance The OPUS platform operates within a globally certified cybersecurity and quality framework validated through: * ISO 9001:2015 for Quality Management * ISO/IEC 27001:2022 for Information Security Management * ISO/IEC 27017:2015 for Cloud Security * SOC 1 Type II and SOC 2 Type II attestations * GxP-aligned quality and compliance controls supporting regulatory readiness * CyberVadis "Mature" rating with a score of 993 out of 1,000 TraceLink also maintains this compliance infrastructure through more than 30 customer audits annually and responds to more than 150 customer security assessments and questionnaires each year, reflecting the operational rigor required to support life sciences and healthcare companies at global scale. Together, these validations support OPUS as a trusted environment for coordinating work across business transactions, trading partners, human teams, and OPUS Agents. This foundation helps companies keep serialized product data moving, maintain compliance, respond to exceptions, and support the reliable delivery of medicines and healthcare products. "The organizations recognized in this year's Fortress Cybersecurity Awards are setting a higher standard for how security, governance, and operational resilience enable innovation," said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. "TraceLink stood out for its ability to combine independently validated security and compliance controls with a scalable platform for trusted AI execution." Governing AI Agents in Regulated Supply Chain Operations OPUS Agents are designed to operate as role-based, permissioned, and fully auditable participants within the same inspection-ready framework that governs human users on the OPUS platform. This is a critical distinction for pharmaceutical supply chain operations, where system actions that affect serialized product data must support auditability, traceability, and compliance with requirements such as FDA 21 CFR Part 11 and EU GMP Annex 11. Most AI agent platforms were designed to automate tasks within individual applications or enterprise systems. Life sciences and healthcare supply chains require agents to operate across companies, trading partners, regulated processes, and serialized product transactions while maintaining auditability, traceability, and compliance. OPUS was built specifically for this multienterprise operating environment. TraceLink also applies GAMP 5-aligned validation processes to OPUS Agents, confirming that the software behaves as intended across its intended use cases. This level of validation reflects the rigor used by the pharmaceutical industry for computerized systems and supports the responsible deployment of AI in regulated operations. Securing the Agentic Supply Chain Operating Model TraceLink's Agentic Business Network enables life sciences and healthcare companies to move from fragmented, manually coordinated work toward Agentic Business Processes, where AI agents and human employees coordinate operational work across trading partners. Powered by OPUS and TraceLink's Integrate-Once(TM) model, organizations can link once to the TraceLink network and exchange information across systems, formats, processes, and trading partners without rebuilding point-to-point integrations for every partner or use case. This gives companies the trusted operational context required to power Agentic Control Towers, support Agentic Business Processes, and enable governed OPUS Agents to perform work using reasoning across the supply network. By combining network connectivity, governed data exchange, operational intelligence, and audit-ready agent controls, TraceLink helps companies improve productivity, strengthen resilience, accelerate execution, and scale supply chain operations without compromising trust. TraceLink's recognition as a 2026 Fortress Cybersecurity Awards Finalist reinforces a critical point for the future of AI in regulated industries: agentic operations can only scale when security, compliance, auditability, and reliability are built into the platform from the start. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink helps companies improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. About the Fortress Cybersecurity Awards The Fortress Cybersecurity Awards recognize the world's leading companies, products, and people working to keep data and digital assets safe. As cyber threats grow more sophisticated and more frequent, the program identifies and honors the organizations and individuals building the defenses that protect businesses, governments, and the people who depend on them. Judged by a panel of experienced security and business professionals who provide transparent feedback and detailed scoring, the awards celebrate measurable progress in digital defense. SOURCE TraceLink, Inc.
TraceLink named Fortress Cybersecurity Awards Finalist for enabling the transformation to a secure, auditable Agentic Supply Chain Operating Model. 23/06/2026 OPUS Platform and OPUS Agents recognized for enabling no-code AI agents to operate as permissioned, traceable participants in regulated pharmaceutical supply chain operations TraceLink has been named a finalist in the 2026 Fortress Cybersecurity Awards for OPUS and OPUS Agents. The recognition highlights TraceLink's ability to support agentic supply chain operations in one of the world's most compliance-intensive industries, where every product movement must be traceable, every system action must be auditable, and reliability can directly affect medicine availability and patient safety. OPUS Agents extend TraceLink's trusted operating environment by enabling AI agents to act as role-based, permissioned, and auditable participants within the same inspection-ready framework as human users. BOSTON, June 23, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, has been named a finalist in the 2026 Fortress Cybersecurity Awards for the Orchestration Platform for Universal Solutions, or OPUS, and OPUS Agents. Presented by the Business Intelligence Group, the Fortress Cybersecurity Awards recognize companies, products, and leaders advancing cybersecurity, governance, and operational resilience. While many finalists were recognized for traditional cybersecurity and privacy solutions, TraceLink was recognized for demonstrating how governed AI agents can operate in pharmaceutical supply chains with the controls, traceability, and reliability required for production use. The recognition underscores the role of OPUS as an industrial-grade platform for Agentic Supply Chain Operations. In regulated pharmaceutical supply chains, AI cannot operate as a disconnected layer of automation. Actions that affect serialized product data, partner coordination, exception resolution, or compliance processes must be controlled, recorded, and inspection-ready. OPUS was designed specifically for that environment. TraceLink's submission was recognized for the strength of its independently validated production metrics, including more than 73 billion serialized pharmaceutical products managed, approximately 300,000 files processed daily, 99.98%+ system availability in an active-active architecture, 95% of transactions completed within one minute, and a CyberVadis score of 993 out of 1,000. These metrics demonstrate the scale and discipline required to support regulated supply chain operations where system performance has real-world consequences for patients. "As AI becomes embedded in operational processes, organizations need confidence that every action is transparent, auditable, permissioned, and aligned with business and regulatory requirements," said Shabbir Dahod, President and CEO of TraceLink. "That level of accountability is essential to scaling agentic operations across the world's most regulated supply chains. This recognition reinforces the strength of OPUS as the trusted platform for secure, compliant, and resilient Agentic Supply Chain Operations." Independently Validated Security, Reliability, and Governance The OPUS platform operates within a globally certified cybersecurity and quality framework validated through: * ISO 9001:2015 for Quality Management * ISO/IEC 27001:2022 for Information Security Management * ISO/IEC 27017:2015 for Cloud Security * SOC 1 Type II and SOC 2 Type II attestations * GxP-aligned quality and compliance controls supporting regulatory readiness * CyberVadis "Mature" rating with a score of 993 out of 1,000 TraceLink also maintains this compliance infrastructure through more than 30 customer audits annually and responds to more than 150 customer security assessments and questionnaires each year, reflecting the operational rigor required to support life sciences and healthcare companies at global scale. Together, these validations support OPUS as a trusted environment for coordinating work across business transactions, trading partners, human teams, and OPUS Agents. This foundation helps companies keep serialized product data moving, maintain compliance, respond to exceptions, and support the reliable delivery of medicines and healthcare products. "The organizations recognized in this year's Fortress Cybersecurity Awards are setting a higher standard for how security, governance, and operational resilience enable innovation," said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. "TraceLink stood out for its ability to combine independently validated security and compliance controls with a scalable platform for trusted AI execution." Governing AI Agents in Regulated Supply Chain Operations OPUS Agents are designed to operate as role-based, permissioned, and fully auditable participants within the same inspection-ready framework that governs human users on the OPUS platform. This is a critical distinction for pharmaceutical supply chain operations, where system actions that affect serialized product data must support auditability, traceability, and compliance with requirements such as FDA 21 CFR Part 11 and EU GMP Annex 11. Most AI agent platforms were designed to automate tasks within individual applications or enterprise systems. Life sciences and healthcare supply chains require agents to operate across companies, trading partners, regulated processes, and serialized product transactions while maintaining auditability, traceability, and compliance. OPUS was built specifically for this multienterprise operating environment. TraceLink also applies GAMP 5-aligned validation processes to OPUS Agents, confirming that the software behaves as intended across its intended use cases. This level of validation reflects the rigor used by the pharmaceutical industry for computerized systems and supports the responsible deployment of AI in regulated operations. Securing the Agentic Supply Chain Operating Model TraceLink's Agentic Business Network enables life sciences and healthcare companies to move from fragmented, manually coordinated work toward Agentic Business Processes, where AI agents and human employees coordinate operational work across trading partners. Powered by OPUS and TraceLink's Integrate-Once(TM) model, organizations can link once to the TraceLink network and exchange information across systems, formats, processes, and trading partners without rebuilding point-to-point integrations for every partner or use case. This gives companies the trusted operational context required to power Agentic Control Towers, support Agentic Business Processes, and enable governed OPUS Agents to perform work using reasoning across the supply network. By combining network connectivity, governed data exchange, operational intelligence, and audit-ready agent controls, TraceLink helps companies improve productivity, strengthen resilience, accelerate execution, and scale supply chain operations without compromising trust. TraceLink's recognition as a 2026 Fortress Cybersecurity Awards Finalist reinforces a critical point for the future of AI in regulated industries: agentic operations can only scale when security, compliance, auditability, and reliability are built into the platform from the start. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink helps companies improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. About the Fortress Cybersecurity Awards The Fortress Cybersecurity Awards recognize the world's leading companies, products, and people working to keep data and digital assets safe. As cyber threats grow more sophisticated and more frequent, the program identifies and honors the organizations and individuals building the defenses that protect businesses, governments, and the people who depend on them. Judged by a panel of experienced security and business professionals who provide transparent feedback and detailed scoring, the awards celebrate measurable progress in digital defense. 13/05/2026 22/05/2026 30/04/2026 21/05/2026 25/05/2026 Discover more Cybersecurity Solutions Gaming Accessories Tech News Subscription