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PENN Entertainment

Operates casinos, racetracks, and online betting

Security Officer

Security Guarding & PatrolUpdated on Nov 12
Full-timeYoungstown, OH, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Effective written and verbal communication is required.
  • Previous customer service experience is required.
  • Ability to handle stressful situations involving the general public is required.
  • Ability to work in a potentially noisy environment is required.
  • Tact is required when dealing with difficult team members, guests, or situations.
  • Ability to identify and quickly respond to potential problems and conflicts, and to defend oneself and others in combative situations, is required.
  • Ability to run on level or graded surfaces and up and down stairs is required.
  • Ability to move around all work areas efficiently, including walking and standing for long periods, is required.
  • A valid state-issued driver's license is required.
  • Ability to multitask across a wide variety of posts and work with all departments is required.
  • Physical mobility with reasonable accommodations is required, including pushing, pulling, carrying, and lifting up to 35 pounds, and pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing while performing duties in varying work areas, including confined spaces.
  • Ability to adapt and adjust as necessary is required.

Responsibilities

  • Provide exceptional Red Carpet Service to guests at all times.
  • Support property promotions and events.
  • Maintain highly visible patrols to ensure a safe gaming environment.
  • Provide quality support to other departments so they can serve guests effectively.
  • Handle escorts of money and chip transactions in accordance with state gaming regulations and established internal controls.
  • Monitor the casino floor for minors.
  • Respond to disturbances, emergencies, and alarms in the casino and throughout the property.
  • Maintain public order and enforce safety rules.
  • Perform bill validator drops.
  • Adhere to all gaming regulations and internal controls.
  • Escort team members, visitors, and vendors into sensitive areas with prior approval.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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