D

Datamark

BPO and contact center services provider

Gujarati Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, India

About the Job

Requirements

  • A high school degree or equivalent.
  • Native fluency in English and Gujarati.
  • Advanced knowledge of Gujarati cultural dynamics, including cultural implications and idiomatic expressions.
  • Strong listening, retention, and note-taking skills to maintain accuracy.
  • Ability to concentrate, remain detached from conversations, and stay neutral and objective.
  • Ability to explain cultural concepts to avoid miscommunication with client permission or at the client's request.
  • Comfort with rotational shifts, including nights.
  • Availability to work five days per week with two rotational days off.

Responsibilities

  • Render accurate concepts and meanings between Gujarati and English while preserving complexity, clarity, tone, and style, and following correct grammar and syntax in both languages.
  • Provide strict renditions of messages, including every detail, and be prepared for challenging calls at any time.
  • Use customer service and communication skills, clear enunciation and pronunciation, a pleasant and professional voice, and polite forms of expression.
  • Follow client instructions, manage call flow without taking over the call, and avoid interacting with a limited-English speaker without client permission.
  • Remain calm when a primary speaker is incoherent or upset, especially in emergency situations.
  • Remain punctual and available during scheduled work hours.
  • Ensure access to the internet for work-related electronic communication.
  • Perform other duties assigned for the Gujarati Language Interpreter role.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Datamark

See more jobs