Full-Time

Supervisor

Installation & Service

Posted on 1/11/2025

Comcast

Comcast

10,001+ employees

Comcast Corporation is a global media and technology company.

Mid, Senior

Sebring, FL, USA

Category
Warehouse Operations
Operations & Logistics
Requirements
  • Bachelor's Degree
  • 2-5 Years of relative work experience
  • Skills: Accountability, Communication, Emotional Intelligence, Motivating Teams
Responsibilities
  • Coaching: Provides daily coaching and feedback to team members, who are focused on customer engagement and education of products and services by inspiring trust, encouragement, motivation and accountability. Creates coaching plans in a feedback session.
  • Change Management: Acts as change management liaison and change lead in communicating important business initiatives. Communicates messages to team in a positive manner that conveys connection to the business strategy, customers and employees.
  • Employee Leadership: Promotes positive employee relations by fostering a team environment of open communication, approachability and fair and consistent treatment of all employees within a workforce dedicated to diversity.
  • Customer Advocates: Responds to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.
  • Organizational Excellence: Monitors performance levels and team member activities, administers all company policies; takes appropriate action as necessary supporting an employee and customer-centric organization.
  • Recognition: Celebrates and reinforces employee successes through recognition and promotion.
  • Career Advisor: Encourages career development with each team member through the creation and management of individual development plans.
  • Group Champion: Facilitates routine huddles with the team focused on improving the employee experience and the customer experience, while also educating the team on new products and services. Develops action plans a tool to assist with coaching employees as needed.
  • Works cross functionally to ensure that complex issues are resolved properly and timely. Ensures proper follow up with customer and others as needed.
  • Highly organized with the ability to effectively manage multiple priorities. Comfortable managing through ambiguity and strong critical thinking skills.
  • Flexibility: Schedule flexibility is critical as role may require nonstandard working hours.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Company Stage

IPO

Total Funding

$42.3M

Headquarters

Philadelphia, Pennsylvania

Founded

1963

Simplify Jobs

Simplify's Take

What believers are saying

  • Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
  • Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
  • Comcast's expansion efforts could lead to increased customer satisfaction and retention.

What critics are saying

  • Competition from streaming services impacts Comcast's traditional cable TV business.
  • 5G technology enables new competitors in the broadband market, threatening Comcast's market share.
  • Consumer scrutiny of data caps and pricing could lead to reputational damage.

What makes Comcast unique

  • Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
  • Comcast's digital equity grants highlight its commitment to corporate social responsibility.
  • Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off