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Marriott International

Manages and franchises hotels around the world

Cluster Director of Revenue Management

Business OperationsConfirmed live in the last 24 hours
Full-time$140k

About the Job

Requirements

  • A bachelor's degree in hospitality management, Business, Finance, Economics, Marketing, or a related field is preferred; an equivalent combination of education and relevant experience may be considered.
  • Three to five years of hotel revenue management experience is required.
  • Strong understanding of transient, group, negotiated, wholesale, online travel agency, and catering market segments.
  • Advanced knowledge of hotel revenue-management principles and techniques.
  • Strong understanding of total hotel revenue management, including rooms, group, catering, and function space.
  • Strong analytical and financial skills.
  • Ability to interpret complex data and translate it into clear business recommendations.
  • Excellent understanding of forecasting, budgeting, demand analysis, displacement analysis, and inventory management.
  • Strong understanding of competitive-set analysis and market positioning.
  • Familiarity with STR and other hotel market intelligence tools.
  • Strong knowledge of distribution channels, including global distribution systems, central reservation offices, online travel agencies, alternative distribution systems, and travel agency consortiums.
  • Ability to use Microsoft Excel and other analytical and reporting tools at an advanced level.
  • Ability to make presentations and communicate effectively.
  • Strong negotiation, influencing, and relationship-building skills.
  • Ability to challenge assumptions confidently and make recommendations to senior leaders.
  • Strong organization and time-management skills.
  • Ability to manage multiple priorities and deadlines simultaneously.
  • Strong mathematical skills, including budgeting, percentages, forecasting, profit-and-loss concepts, and variance analysis.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Ability to understand how revenue decisions affect the entire hotel and balance rate, occupancy, guest experience, and profitability.
  • Ability to use data, market knowledge, and business judgment to make decisions.
  • Ability to collaborate across disciplines and communicate complex analysis as clear recommendations.
  • Ability to take ownership of results, follow through on commitments, and adapt to changing market conditions and demand patterns.
  • Ability to represent the company through professionalism, integrity, and a service-oriented leadership style.

Responsibilities

  • Develop and execute comprehensive revenue-management strategies for Epicurean Tampa, Epicurean Atlanta, and Luminary Hotel & Co.
  • Maximize room revenue, total hotel revenue, profitability, revenue per available room, average daily rate, occupancy, and market share.
  • Prepare accurate monthly and rolling revenue forecasts for each assigned hotel, targeting forecast accuracy within 5%.
  • Analyze historical trends, current pace, booking windows, cancellations, no-shows, wash, displacement, market demand, and competitive performance.
  • Partner with Sales and Catering leadership to optimize group rooms, meeting space, catering, and function-space revenue.
  • Evaluate group opportunities based on displacement, profitability, total spend, pattern, compression, and future demand.
  • Manage room inventory to maximize revenue and optimize sell-out efficiency.
  • Work with Directors of Sales and Sales teams to align revenue strategy with sales activity.
  • Provide sales teams with market intelligence, demand forecasts, pricing guidance, and business opportunities.
  • Partner with Marketing leadership to align promotional activity, digital campaigns, offers, and demand-generation strategies with revenue objectives.
  • Build strong relationships with General Managers, Sales Leaders, Operations teams, Finance partners, Corporate Leadership, hotel associates, and Hotel Owners.
  • Travel approximately 20% between assigned hotel properties and other company locations for property visits, leadership meetings, sales meetings, brand meetings, industry events, and corporate initiatives as required.

Desired Qualifications

  • Multi-property or cluster revenue-management experience is strongly preferred.
  • Experience with full-service, lifestyle, luxury, boutique, or resort hotels is preferred.
  • Experience managing both transient and group-oriented hotels is preferred.
  • Experience with Marriott revenue-management practices and systems is strongly preferred.
  • Understanding of Marriott brand strategies, systems, standards, and culture is preferred.
  • Experience may be considered equivalent to the preferred degree requirement.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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