Full-Time

Account Director Enterprise Sales

Midwest Region

Confirmed live in the last 24 hours

Pendo

Pendo

501-1,000 employees

Enhances product experience and user engagement

Consumer Software
Enterprise Software

Compensation Overview

$240k - $300kAnnually

Senior

Detroit, MI, USA + 3 more

More locations: Chicago, IL, USA | Minneapolis, MN, USA | Cincinnati, OH, USA

Job title indicates a focus on the Midwest region.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Salesforce
Looker
Requirements
  • You have a successful track record selling Enterprise software and software-as-a-service platforms to the VP and c-suite level.
  • Have demonstrated aptitude in cultivating relationships with senior executives across Global 2000 organizations, spanning both line-of-business and IT domains.
  • Expertise in building multi-year account plans to build value and grow the footprint within a set of accounts.
  • You have established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team.
  • Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations.
  • You are able to distinguish between productive activity and tangible results; demonstrates a strong and diligent work ethic.
  • Capable of working autonomously while fostering effective collaboration within the Pendo team.
  • Experience with Sales tools including Salesforce, Clari, Looker, Gong, Outreach.
  • Familiar with MEDDIC and Force Management Methodology.
Responsibilities
  • Execute a complex, value-based sales process encompassing multiple groups within your accounts
  • Source and develop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business lines.
  • Effectively articulate Pendo’s unique business, solution, and functional value.
  • Build executive awareness, sales pipeline, and bookings growth in accounts
  • Define account strategies that enable sales velocity by partnering with Solutions Engineers, Customer Success Managers, and Emerging Account Directors
  • Effectively forecast sales opportunities while tracking and using critical metrics that predict sales success
  • Track all relevant sales activity using the company's Salesforce CRM platform
  • Other duties as assigned
  • Travel as needed

Pendo provides solutions for improving product experience and digital adoption for businesses that develop digital products, such as software companies and tech startups. Their platform integrates with existing products to offer tools that help product teams analyze user behavior, collect feedback, and make informed decisions to enhance their offerings. Key features include in-app messaging, user analytics, and feedback collection, which guide users through new features and updates. Pendo differentiates itself by focusing on user engagement and providing actionable insights that help clients meet the high expectations of users. The goal of Pendo is to support businesses in achieving growth and success by ensuring their digital products deliver a positive and valuable user experience.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$455.5M

Headquarters

Raleigh, North Carolina

Founded

2013

Growth & Insights
Headcount

6 month growth

10%

1 year growth

13%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Achieving $200 million in annual recurring revenue and a record number of new product launches highlights Pendo's strong growth trajectory and innovation capacity.
  • Partnerships with major players like Google Cloud to integrate generative AI capabilities position Pendo at the forefront of AI-driven product management solutions.
  • Pendo's recognition as a leader in Everest Group's 2023 Digital Adoption Platforms PEAK Matrix® Assessment underscores its industry leadership and credibility.

What critics are saying

  • The recent layoff of 12% of its staff could indicate underlying financial or operational challenges that may affect employee morale and stability.
  • High competition in the SaaS market, with numerous alternatives and competitors, could pressure Pendo to continuously innovate to maintain its market position.

What makes Pendo unique

  • Pendo's focus on product experience and digital adoption sets it apart from general SaaS providers, offering specialized tools for user engagement and product improvement.
  • The seamless integration of Pendo's platform with clients' existing products allows for real-time user behavior insights and feedback collection, a feature not always available in competing solutions.
  • Pendo's recent enhancements with AI and automation further differentiate it by providing advanced capabilities for product teams to leverage in improving user experiences.

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