Enterprise AI Associate

About Mercor

Mercor’s mission is to organize human intelligence for the AI economy. We build the infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. More than five million experts have joined our network, and we pay out over $5 million daily for their knowledge and expertise.

We built our training and evaluation infrastructure alongside the world’s leading AI labs. Now, we’re bringing those capabilities to enterprises across industries, enabling them to train, evaluate, and improve AI using their own expertise and standards. Our APEX benchmarks measure how AI performs on economically valuable work, while our enterprise evaluations and post-training capabilities turn those insights into measurable improvements across real-world workflows.

Our work sits at the intersection of frontier AI, human expertise, and real-world application. We’re solving problems few companies have encountered, with the opportunity to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence.

Mercor is profitable and recently raised a $750 million Series D at a $20 billion valuation. We work in person five days a week in San Francisco, New York, and London.

About the Role

As an Enterprise AI Associate, you'll work at the intersection of customer engagement, product management, and go-to-market operations — helping Mercor's largest enterprise customers successfully deploy and scale AI solutions. This role is built for someone with a structured, analytical mindset who thrives on high agency, moving quickly, and taking ownership of ambiguous problem statements.
You'll be embedded in active customer engagements, working alongside senior Enterprise leads in conversations with senior stakeholders about their top organizational AI priorities and pain points, and translating those needs into engagement delivery. You will play a critical part in shaping our offerings by supporting our go-to-market motion, brand positioning, and relaying customer feedback to engineering.

What You'll Do

• Support the end-to-end delivery of enterprise AI engagements - scoping workstreams, tracking milestones, and coordinating across internal and client-side stakeholders

• Join client meetings to document AI pain points, synthesize top organizational priorities, and identify specific workflows where Mercor can drive value

• Translate qualitative client feedback and edge cases into structured execution plans, working directly with engineering teams to shape new AI agent capabilities

• Step into ambiguous problem spaces - scope unowned internal initiatives, define clear goals, and drive projects forward when there is no established playbook

• Refine go-to-market messaging and sales collateral - converting real-world customer interactions into updated pitch decks, company blurbs, and brand positioning

• Contribute to internal process improvements - building playbooks, templates, and frameworks that make the team more effective at scale

• Stay current on trends in frontier AI, enterprise AI deployment, and data operations to bring an informed perspective to client conversations

What We're Looking For

• 1–3 years of experience in management consulting, operations, strategy, product management, or a similarly structured analytical environment

• Strong ability to break down complex problems, structure work plans, and communicate findings clearly to diverse audiences

• Excellent operational instincts - you track details without losing sight of the bigger picture

• Comfortable navigating ambiguity and proposing solutions when there's no clear playbook

• Genuine intellectual curiosity about AI - you don't need to be an engineer, but you should want to understand how these systems work and why they matter

• Collaborative by nature, with the ability to build trust quickly with both clients and internal teammates

• Bonus: prior exposure to AI, data operations, or technology-adjacent work

How You Work

• High-agency operator: you proactively insert yourself into undefined challenges

• Structured thinker: you approach messy problems with frameworks and clear hypotheses

• Strong communicator: you write and speak with precision, adjusting your style for technical and non-technical audiences

• Delivery-oriented: you take ownership of workstreams and see them through to completion

• Curious and adaptable: you learn quickly and bring energy to new domains

Nice to Haves

• Experience in strategy consulting at a top-tier firm, particularly in technology sectors

• Prior exposure to enterprise AI or SaaS commercial motions

• Background in venture capital or private equity with client-facing responsibilities

Compensation and Benefits

• Competitive salary and bonus earning potential + meaningful equity (aligned with a venture-backed, rapidly scaling AI company)

• Medical, dental, and vision coverage

• 401(k)

• Monthly meal stipend

• Excellent in-office culture

Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.