Full-Time
Staff Software Engineer
Backend
Updated on 9/10/2026
Agoda
5,001-10,000 employees
Online travel booking platform for accommodations
No salary listed
Gurugram, Haryana, India
In Person
 Software Engineering (1) |
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- 8–12 years of backend engineering experience.
- Strong experience building and owning distributed systems at scale within a service or domain.
- Expertise in Java, Kotlin, Scala, or Go.
- Strong understanding of microservices architecture, REST APIs, system design, SQL and NoSQL databases, performance, scalability, and concurrency.
- Strong coding and problem-solving ability.
- A track record of taking ownership beyond assigned tasks by driving initiatives within the domain.
- Comfort making decisions under ambiguity and owning technical and business consequences within the area of ownership.
- Experience communicating trade-offs to engineers and non-technical stakeholders, adjusting the framing accordingly.
- Demonstrated impact mentoring or growing engineers on the team, with concrete outcomes.
- Design, build, and own scalable distributed systems and microservices within the domain.
- Lead development of complex features and technical initiatives end-to-end within the service or team.
- Drive system design, API design, and engineering best practices for the team.
- Own scalability, performance, reliability, and fault tolerance of the services under responsibility.
- Optimize high-throughput, low-latency systems.
- Proactively identify gaps, risks, or improvement opportunities in the domain and drive them to resolution.
- Make independent architectural and technical trade-off decisions within the service scope and remain accountable for outcomes.
- Collaborate with adjacent teams when service boundaries or dependencies require it, and raise engineering standards within the team.
- Partner with product and business stakeholders to translate business needs into technical priorities and technical constraints into business context.
- Stay hands-on with coding and system design.
- Mentor engineers on the team using a structured approach to support their growth.
- Handle production issues within the domain, drive root-cause analysis, and lead follow-through improvements.
- Experience building large-scale consumer or marketplace platforms.
- Exposure to event-driven systems such as Kafka and RabbitMQ.
- Experience with NoSQL databases such as Cassandra, MongoDB, and Aerospike.
- Familiarity with cloud platforms such as Amazon Web Services and Google Cloud Platform, and continuous integration/continuous delivery pipelines.
- Experience working in Agile/Scrum environments.
Agoda is an online travel platform that lets people book places to stay, like hotels and vacation rentals, around the world. It operates web and mobile apps that present listings with prices, availability, and user reviews so travelers can reserve rooms easily. Customers search by destination, filter options (like price, location, and amenities), compare deals, and complete secure bookings within the app. Agoda differentiates itself with a large, globally distributed inventory (over 2,000,000 properties) and multilingual support across 38 languages, using local knowledge and connections to source the best offers for both business and leisure travelers. It is part of Booking Holdings, which helps it reach a wide audience and integrate with other travel services. Agoda’s goal is to help millions of travelers find and book comfortable places to stay at great value while partnering with property owners to grow their business.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Singapore, Singapore
Founded
2005
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Simplify's Take
What believers are saying
- Agoda renewed STB partnership on August 14, 2026 for AI and data collaboration.
- Agoda’s September 2, 2026 Eurovision Asia sponsorship broadens brand reach across Southeast Asia.
- NTT DATA matched Agoda’s Singapore eligible IT electricity with renewable certificates on August 26, 2026.
What critics are saying
- Agoda cut roughly 50 customer experience roles in Singapore, Shanghai, and Budapest in August 2025.
- France’s DGCCRF ordered Agoda business-practice changes by October 2026, creating near-term compliance risk.
- Google Hotels and hotel direct booking tools can squeeze Agoda’s margins by 2028.
What makes Agoda unique
- Agoda’s 2026 AI bots span search, booking, and room selection.
- Agoda Partner Portal localizes workflows for markets like South Korea and WeChat.
- Booking Holdings’ scale and Agoda’s Asia network give global inventory and regional density.
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Benefits
Health Insurance
Dental Insurance
401(k) Company Match
Flexible Work Hours
Paid Vacation
Enhanced Parental Leave
Life Insurance
Employee Assistance Program
Employee Discounts
Hybrid Work Options
Company News
Agoda named Official Travel Partner of Eurovision's inaugural Asian edition. Published Sep 02, 2026, 12:17 PM SINGAPORE, Sept. 2, 2026 /PRNewswire/ - Digital travel platform Agoda has been announced as the Official Travel Partner of Eurovision Song Contest Asia, as the iconic song contest makes its debut in Asia. The inaugural Asian edition, organized by global entertainment production company Voxovation, will see local artists from markets across the region compete in their respective National Finals or be selected as national representatives, before joining the Grand Final in Bangkok, Thailand on 14 November 2026. The Asian edition follows the format that has made Eurovision a global phenomenon for nearly seven decades: local artists are assigned as national representatives or compete within their home markets, and a highly anticipated Grand Final is broadcast live across the region. For Eurovision's first Asian staging, the Grand Final will be hosted in Bangkok, putting Thailand at the center of the region's most exciting new live entertainment event. As Official Travel Partner, Agoda will be integrated across the competition's National Finals and Grand Final broadcasts, including on-air host mentions, "presented by Agoda" editorial content, and dedicated promotional segments airing in each participating market. Beyond broadcast integration, Agoda will also build further fan-facing experiences around the competition, including a large-scale social media collaboration with influencers from various markets, as well as an immersive hospitality venue during the Grand Final to help fans and partners further connect with the contest. Omri Morgenshtern, Chief Executive Officer at Agoda, shared: "Both music and travel connect people. Agoda is about bridging the world through travel and music is such a unifying bridge, it's a match made in heaven. As this iconic competition arrives in Asia for the first time, we are proud to help fans across the region not only watch the excitement unfold, but experience it in person by making travel to the Grand Final in Bangkok more accessible than ever." Since its creation in 1956 by the European Broadcasting Union, Eurovision song contest has united countries through live televised music competitions, growing into one of the world's most-watched entertainment events and a launchpad for global music careers. The inaugural Asian edition is produced in partnership with leading broadcasters across the region, each airing their own National Final or artist announcement show. Travelers across the region will be able to take advantage of special Eurovision-themed travel deals on Agoda, with more details to be announced shortly. Fans can also follow the competition and plan their trip to Bangkok via the Agoda app and website. The issuer is solely responsible for the content of this announcement.
Agoda and NTT DATA advance renewable energy and Data Center efficiency in Singapore. August 26, 2026 By PR Newswire SINGAPORE, Aug. 26, 2026 /PRNewswire/ - Digital travel platform Agoda today announced that the electricity consumed by its eligible IT infrastructure hosted at NTT Global Data Centers' Singapore facility is matched with 100% locally generated renewable energy certificates. The move forms part of Agoda's collaboration with NTT DATA, a global leader in AI, digital business and technology services, to make its Singapore IT operations more energy efficient while maintaining the performance, availability and reliability required to serve millions of travelers worldwide. SG Data Center 2 NTT Global Data Centers' Singapore facility holds BCA Green Mark Platinum and LEED Gold certifications. Alongside the renewable energy certificate coverage, the collaboration includes measures to reduce electricity use across Agoda's servers and cooling systems. Tadaaki Arimura, Singapore Country Head for NTT Global Data Centers, said: "Sustainable infrastructure is most effective when it is practical, measurable and built into day-to-day operations. Our work with Agoda shows how data center efficiency can support business growth while helping reduce environmental impact." Based on Agoda's internal 2026 measurements, Agoda lowered energy use by up to 16% for eligible workloads through dynamic power management, allowing servers to use less power when full processing capacity is not required. Agoda also reduced cooling-related energy use by approximately 40% per eligible server by adjusting fan speeds as needed, compared with running them at maximum speed. NTT Global Data Centers complements these efforts through facility-level airflow and cooling management. Paolo Prinsecchi, VP of Global IT Infrastructure at Agoda, said: "At Agoda, we are always looking for practical ways to operate our IT infrastructure more efficiently and responsibly. By partnering with the right colocation provider, such as NTT Global Data Centers, and optimizing how we use our infrastructure and hardware, we can support more sustainable growth while maintaining the seamless experience our users expect from our platform." As part of Booking Holdings, Agoda supports the Group's Science Based Targets initiative-approved emissions-reduction targets. More information about the collaboration with NTT DATA and the measures implemented is available in the client case study. The information provided in this article was created by Cision PR Newswire, its news partner. The author's opinions and the content shared on this page are their own and may not necessarily represent the perspectives of Thailand Business Directory.
Agoda unveils Agoda Partner Portal as the refreshed platform's role in property management expands. 2026-08-17 09:00 Mobile workflows and market-localized tools sit alongside AI-assisted features to support timely decisions and a connected partner experience SINGAPORE, Aug. 17, 2026 /PRNewswire/ - Digital travel platform Agoda today unveiled the Agoda Partner Portal, a refreshed unified business management platform enabling accommodation partners to seamlessly manage property operations with accompanying performance insights and revenue-management tools. Formerly known as Yield Control System (YCS), the improved platform reflects Agoda's commitment to providing its partners with the digital tools and actionable insights and commercial capabilities to understand travel trends and respond more quickly to growth opportunities. Agoda Partner Portal As Asia's traveler base becomes more diverse, accommodation partners need clearer insights and more connected tools to adapt across source markets. Agoda's Tailored to Win report found that nearly eight in ten hotels at advanced stages of localization rely on digital travel platforms and online travel agencies (OTA) for information on cultural norms and guest expectations, while 73% of surveyed hoteliers use OTA partners for guest data insights. Against this backdrop, Agoda has been updating core workflows across property and room settings, content management, promotions, finance and more. This includes a refresh of the reservation interface that offers clearer booking information and guest contact visibility. Agoda has also improved promotion and rate-plan management, with greater control over how discounts are combined and multi-property views across calendar and availability tools. "Every accommodation partner, from a 500-room chain to a single guesthouse, is trying to do the same thing: reach the right traveler at the right moment and stay ahead of the demand. That's what we've built Agoda Partner Portal to do. Our partners are already telling us it's working - mobile app satisfaction scores have nearly doubled since 2024, with partners pointing to reservation and promotion management as standout improvements of the mobile experience," said Andrew Smith, Senior Vice President, Supply at Agoda. Beyond simplifying daily operations, Agoda Partner Portal also connects property performance insights with the commercial tools already available across Agoda's partner ecosystem. Turn guest feedback into faster property improvements Property insights such as customer reviews are enhanced through AI-powered features distilling thousands of guest reviews into clear, actionable summaries, bringing accommodation partners a concise view of what guests value most and where experiences can be sharpened. Curated review highlights also surface on property pages, giving prospective travelers a clearer picture of what makes each property stand out. Connect commercial insights to broader campaign reach Agoda Partner Portal links property performance data with existing commercial programmes across Agoda's ecosystem. Partners can access programmes such as Agoda Dynamic Rates (ADR+), which provides participating properties with data-led guidance as market conditions change. They can build on those efforts through other promotional campaigns such as the Agoda Mega Sale, which gives participating properties increased visibility during key travel-planning periods. Visualize strategic changes and spot the next opportunity Agoda Partner Portal has a feature that enables partners to compare selected indicators against a curated set of nearby properties, promptly surfacing periods where the property performance may warrant a closer look. Eligible properties can go further and access more automated, data-driven support through Agoda Intelligence, which allows partners to review market signals and consider data-led suggestions for dates up to 90 days ahead. Every recommendation is presented transparently for partners to verify - keeping decision-making firmly in their hands. Manage the properties from anywhere, in the way each market works Improved mobile workflows let partners handle bookings, availability, promotions and guest communications on the go. Agoda is also adapting the platform to regional operating needs- including KakaoTalk booking notifications for motels in South Korea. Future development will explore support for other familiar local messaging channels, including WhatsApp and WeChat. This partner-centric approach helps the portal fit more naturally into how accommodation businesses operate across different markets. "Running a successful property today requires balancing guest expectations with dynamic market conditions. Agoda's Partner Portal extranet gives us a comprehensive view of our business through real-time reservation information, promotional controls, revenue management tools, and actionable performance insights. The platform enables our team to make faster, data-driven decisions while maintaining operational efficiency and growing our visibility to travelers worldwide," shared Agung Pramudito, General Manager, Manhattan Hotel Jakarta, Indonesia. Partners can learn more about Agoda Partner Portal at https://partnerhub.agoda.com/agoda-partner-portal/. View more of Agoda Partner Portal's features here.
Agoda launches ai-powered Room Grid Bot to help travelers decide which room to book. Published Aug 13, 2026, 12:00 PM SINGAPORE, Aug. 13, 2026 /PRNewswire/ - Digital travel platform Agoda has introduced the Room Grid Bot, an AI-powered chat assistant designed to help travelers decide which room to book. Available in the Agoda mobile app, the new tool recommends rooms suited to their needs. Agoda offers travelers a diverse breadth of room options when booking a hotel, with room types and offers varying by occupancy, cancellation terms, meal inclusions, and price. The Room Grid Bot addresses this by using travelers' current search details and the preferences they share in the conversation to recommend the most relevant options. These recommendations appear directly within the chat, helping travelers narrow down their choices without needing to compare every listing manually. Travelers can access the Bot from the room-selection page after tapping "Select room" on a hotel's property page in the Agoda app. They can start a conversation by tapping the "Need help choosing a room? Let AI help you" banner without leaving the room-selection page. Travelers can ask the Bot to find options with specific inclusions, such as free breakfast, or to answer relevant property questions, such as check-in times. The Bot also highlights a "Best pick," helping travelers identify a suitable room based on their preferences more easily. Idan Zalzberg, Chief Technology Officer at Agoda, said, "Choosing a hotel is only part of the booking decision. Travelers also need to find the right room for their trip, which can be challenging when many options are available. The Room Grid Bot helps narrow down those choices based on what travelers want and need, making it easier to identify and book the room that best suits their trip." The launch builds on Agoda's growing suite of AI-powered tools across the hotel booking journey. The Property AMA (Ask Me Anything) Bot answers accommodation-specific questions as travelers explore a property, while the Booking Form Bot addresses common questions during checkout. Together, the tools provide relevant support as travelers explore hotels, select rooms, and complete their bookings. Agoda continues to invest in technology that makes travel planning simpler, faster, and more intuitive. Agoda's offerings include over 6 million holiday properties, 130,000 flight routes, and 300,000 activities, all available on Agoda.com and through the Agoda mobile app. The issuer is solely responsible for the content of this announcement.
Trusted Thailand expands travel safety framework. 22.07.2026 Thailand's Trusted Thailand certification combines verified business standards, booking-platform visibility and multilingual police support, integrating visitor safety from trip planning and payment to on-site emergency response. Trusted Thailand is expanding Thailand's visitor safety framework through certification standards, digital platforms and multilingual emergency support. The initiative gives travellers a visible indication that participating tourism businesses meet defined safety and service requirements. The Tourism Authority of Thailand (TAT) launched the programme with the Ministry of Tourism and Sports in November 2025. It covers hotels, restaurants, shopping centres, attractions and other tourism-related businesses across destinations nationwide. Participating operators undergo an assessment based on four main areas. These include general safety measures, secure payment systems, multilingual communication and accessible transport connections. General safety requirements cover measures such as CCTV systems and emergency response procedures. Meanwhile, the payment category focuses on secure and transparent transactions, including widely recognised platforms such as Alipay and WeChat Pay. The communication standards assess whether businesses can assist international visitors during emergencies. In addition, the transport component examines the availability, accessibility and maintenance of connections serving each establishment. Certification integrated into booking platforms. The Trusted Thailand initiative extends beyond physical certification at participating businesses. Partnerships with booking and travel platforms aim to make certified accommodation and tourism services identifiable during the trip-planning process. Platforms involved in the programme include Agoda, Trip.com and Meituan. Consequently, travellers can identify or filter participating properties before completing a booking. Agoda has also introduced QR code safety information in selected City Guides. The first material focused on flood preparedness, while the platform plans to add information covering further travel-related risks. This integration places safety information earlier in the customer journey. It also provides tourism businesses with an additional channel to communicate their compliance with recognised operational standards. Tourist Police app supports emergency response. Thailand's visitor safety system also includes the Thailand Tourist Police mobile application. The app is available free of charge for iOS, Android and Huawei devices and connects users with police assistance, translation services and tourism information. Discover more B2B travel news City & Local Guides Sea travel news Its SOS function connects travellers with the Tourist Police hotline on 1155 or uses GPS data to identify nearby officers. The service provides location-based assistance, while reported response times average approximately five minutes. The application supports communication in English, Chinese, Japanese, Korean and Russian. Separately, the Tourist Police hotline operates around the clock and provides assistance in eight languages. Users can access real-time information about higher-risk locations and find the nearest police station. They can also document incidents, submit reports with translation support and receive location-specific travel advisories. Additionally, the application provides information about nearby attractions, accommodation and essential visitor services. The wider system integrates with Thailand's emergency numbers, including police, medical and rescue services. The browser-based "i lert u" platform provides another reporting channel. Travellers can transmit their location and incident details, allowing the Tourist Police to dispatch a patrol to the relevant area. Additional digital safety tools. Other mobile services provide complementary safety and communication functions. These include GeoSure for neighbourhood safety information, Signal for encrypted communication and Smart Traveler for government travel advisories. Life360 and WhatsApp also enable users to share their live location with personal contacts. These services operate independently from Thailand's official tourism safety infrastructure. Trusted Thailand combines business certification with digital visibility and emergency assistance. Therefore, the programme integrates operational standards, booking decisions, and on-site support into a single national visitor safety framework. Through the certification scheme and Tourist Police services, Thailand is adding formal safety infrastructure to its established tourism and hospitality offering. The programme also provides tourism operators and distribution platforms with a common system for communicating verified safety measures to international markets. Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.