ADT

Monitored security and smart home solutions

Inside Sales Representative New Acquisition

Account ExecutiveConfirmed live in the last 24 hours

Full-timeIndianapolis, IN, USA

About the Job

Requirements

A high school diploma or GED is required.
Proven sales ability and closing skills are required.
Strong listening skills for conducting needs analysis are required.
Problem-solving and communication skills are required.
The ability to multitask while speaking to prospects is required.

Responsibilities

Answer new and existing customer phone calls while following sales processes.
Work consultatively with customers to close sales by gathering information, determining needs, and scheduling installation appointments.
Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, and by following up on quotes, information requests, and other inquiries.

Desired Qualifications

One year of sales experience is preferred.

Unlimited earning potential with uncapped commissions
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
Paid Time Off
Career growth opportunities
5 Weeks paid training
No cold calling
This position is fully onsite at our ADT Location: IN-Indianapolis 3750 Priority Way S Dr
Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.
Answer new and existing customer phone calls while following sales processes.
Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Experience:
One year of sales experience preferred.
Skills:
Proven sales ability and closing skills.
Strong listening skills used to conduct needs analysis.
Excellent problem solving and communication skills.
Ability to multi-task while speaking to prospects.
Education/Certification:
High school diploma or GED
The role is scheduled to start 12/07/2026.

About the Company

ADT

Monitored security and smart home solutions

ADT provides monitored security and smart home solutions for homes and small businesses, selling and installing burglar alarms, life-safety devices, cameras, video surveillance, and home automation with 24/7 monitoring from its own centers. Customers install equipment and subscribe to monitoring and service plans, and the ADT+ app lets them manage doors, sensors, cameras, locks, lights, thermostats, and garage functions remotely; monitoring centers watch for alerts around the clock. It differentiates itself through a long history and ownership of its monitoring centers, enabling direct control over monitoring services, plus a bundled equipment-and-subscription model and outsourced monitoring for other security firms to scale revenue. Its goal is to protect people and property with reliable monitoring and integrated smart-home features while building a steady recurring revenue stream from subscriptions and services.

Company size: 10,001+
Company stage: IPO
Headquarters: Boca Raton, FL
Founded: 1874

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