Service Desk Agent Assistant
Quality & Reliability
Service Desk Agent Assistant
Quality & Reliability
End-to-end digital transformation and tech solutions
Quality & Reliability S.A. (QnR) · Barcelona, Spain (Hybrid) · Full-time · Posted 2026-11-10
Workplace: hybrid
Department: EU Operations
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Service Desk Agent Assistant | Quality & Reliability (QnR), the parent company of QnR Group
We are looking for a Service Desk Agent Assistant to join Quality & Reliability (QnR) and support the ICT services of a European organization in the field of fusion energy. You will be the first point of contact for end users, helping them with their workplace equipment and applications.
QnR Group is a technology group with 35 years of experience, 8 companies, 4 delivery centers and 210+ professionals across Greece, Belgium, Cyprus and Poland. Listed on the Athens Stock Exchange since 2000, we deliver mission-critical digital transformation projects for the public and private sector. The Group’s capabilities cover software engineering, enterprise and generative AI, cybersecurity, cloud infrastructure, SAP and ServiceNow solutions, core banking and maritime intelligence.
QnR Group is part of a consortium that has been awarded a framework contract to provide ICT support services to a European organization in the field of fusion energy. The services cover end-user support, workplace and platform management, IT infrastructure and security, application administration and IT governance.
Location: Barcelona (Spain), Cadarache (France) or Garching, near Munich (Germany).
Working hours: standard 40-hour week, Monday to Friday between 07:00 and 20:00, in line with the client’s calendar. Occasional work outside normal hours may be requested.
Good to know: all work and documentation are in English and a security clearance and a confidentiality agreement may be required.
What you'll work on:
What you bring:
Apply at Quality & Reliability S.A. (QnR)
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End-to-end digital transformation and tech solutions
Quality & Reliability (QnR) Group is a European technology group delivering mission-critical digital transformation and advanced technology solutions across Greece, Europe and the broader EMEA region. It combines eight specialized companies into an integrated ecosystem to provide end-to-end solutions by coordinating AI, cybersecurity, cloud, ERP, IoT, asset management, maritime and defence tech for governments, financial institutions and other enterprises. It differentiates itself through strategic acquisitions, cross-company collaboration, and a focus on regulated industries that require multi-disciplinary delivery beyond single-vendor offerings. Its goal is to become a leading European technology powerhouse by acquiring, integrating, innovating and scaling to deliver lasting value, resilience and competitive advantage for clients across Europe, the Middle East and Africa.
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